Park Safety Assistant
Location: Whitecliff Bay Holiday Park, Isle of Wight
Salary: £13 per hour
Hours: 16 hours per week – some evenings and weekends required; Variable seasonal contract
What we need in a nutshell
This is not a typical Security role. It’s much better! Based at the beautiful location of Whitecliff Bay you will be keeping our holiday makers secure as well as helping them out when they need assistance.
We need your previous experience in a similar role, where you will join our team and deliver delight by being the person our holidays makers can rely upon at night, keeping them safe and being there when they need help.
Some of the background
We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. Want to find out more about our holidays? Check out our website:.
What you’ll be doing
You will be making sure the park is secure and safe, including during the evenings. You will be a reassuring presence for guests and you’ll be there in an emergency.
It’s a varied and exciting job with responsibilities that include:
1. Welcoming guests into our park at the entrance and monitoring vehicles that wish to gain access
2. Patrolling the park by foot and vehicle, ensuring the perimeters are secure and all is well within the park
3. Occasional door duties.
4. Helping guests with out-of-hours problems.
5. Dealing with any conflict/security/service-related issues and taking a proactive approach wherever possible.
And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person.
One more thing…holidays happen at holiday times, so you will need to work your magic on the majority of bank holidays and weekends too.
Skills, experience and qualities you’ll need
This is a great role for the right person and we will provide full training and induction, so lots of experience is not as important as the right attitude. The only ‘must-haves’ are
6. Full driving licence
7. Customer service skills – we want someone who is friendly and cheerful to our guests
8. Evidence of problem solving skills
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it
Nice to have but not essential
It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).
9. Experience of working in a holiday park
10. First Aid Level 3 (desirable)