There’s a lot of noise around AI right now.
Everyone’s talking about it. Few are actually doing it — properly, at enterprise scale.
This company is one of the few that are.
They’re a leader in Customer Experience Transformation, helping some of the world’s biggest brands turn their AI and automation ambitions into real, measurable outcomes.
Think less hype, more delivery.
This isn’t a delivery role. It’s a new business solutions role — shaping what’s possible for clients and helping them take that first step into intelligent CX transformation.
You’ll:
* Lead discovery sessions with new prospects to uncover real AI and automation opportunities.
* Design and validate scalable AI architectures — secure, commercially viable, and easy to sell.
* Present solutions that translate technical capability into business outcomes that make sense.
* Be the technical authority in the sales cycle — the person clients trust to know what works.
* Mentor and guide others as the market evolves (fast).
What You’ll Bring
* A track record of selling into technical environments — ideally AI, automation, or cloud infrastructure.
* Real understanding of Conversational AI, Generative AI, and Agentic AI frameworks.
* Hands-on familiarity with tools like Genesys, NICE, Amazon Connect, or equivalent.
* Comfortable with APIs, microservices, and automation platforms (RPA, LLMs, etc.).
* The commercial confidence to talk value, not just technology.
Why This Role?
You’ll be joining a business that’s defining what AI means in customer experience — not just reacting to trends, but setting them.
Expect to work directly with household-name clients, shape big projects, and be part of a team that’s genuinely ahead of the market.
The Package:
* Up to £120K base, double OTE
* Private health, pension, and life assurance
* 28 days’ holiday
If you’ve sold complex AI or automation solutions and want to be somewhere that actually delivers them, let’s talk.