Job Role:
We're looking for someone organized, friendly, and eager to learn to join our Finance team as a temporary Credit Controller until the end of November 2025.
In this role, you'll look after a section of our Sales Ledger — making sure customer payments are received, keeping records accurate, and helping resolve queries.
No previous credit control experience is needed.
Main Duties:
* Look after your own section of the Sales Ledger and help keep accounts up to date.
* Contact customers (by phone or email) to arrange payment of invoices, following company guidelines.
* Spot any unusual payment patterns and flag them to your manager.
* Work with the Returns team to resolve any issues or disputes, aiming to secure payment quickly and fairly.
* Match incoming payments to the right invoices and keep accurate records.
* Help prepare cash forecasts and meet month-end reporting deadlines (with guidance).
* Keep customer information up to date in our system.
* Open new accounts following company procedures.
* Check orders on "Credit Hold" and prepare paperwork to help get them released promptly while minimizing risk.
* Assist with other finance-related admin as needed.
Experience:
* Basic numeracy skills and comfort working with figures.
* Communicate clearly and confidently in person, on the phone, and by email.
* Spot potential issues and know when to escalate them.
* Use Microsoft Excel, Word, and basic computer systems comfortably.
* Prioritize tasks effectively and work with attention to detail.
* Build good relationships with colleagues and customers.
* Ability to stay calm under pressure when deadlines are tight.
* Good at following processes and working within set guidelines.
* Experience keeping accurate records or data entry.
* Problem-solving mindset — finding practical ways to resolve customer queries.
* Understanding of confidentiality and handling sensitive information responsibly.
* Keen to learn new systems and processes quickly.
Package:
* £25k - 27k depending on experience
* Annual leave – 25 days and bank holidays pro-rata
* Full training provided
Job Types: Full-time, Temporary, Fixed term contract
Contract length: 3 months
Pay: £25,000.00-£27,000.00 per year
Application question(s):
* This is a mat cover until the end of November, is this suitable for you?
* The salary banding for this position is £25k-27k, please confirm your requirements.
* Any notice period?
* Do you have any current or future visa requirements in the next 3 months?
Work Location: In person