Job Description: Assistant Branch Manager
Company description
Timber Services is one of the leading Timber Merchants in East Anglia. The business has been operating for over 20 years. Our core values include great customer service, providing value for money and speedy delivery.
The role:
We have a fantastic opportunity for an Assistant Branch Manager to join our team at our in Stowmarket, Ipswich, Norfolk.
The role:
As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.
Key Responsibilities:
· Serving customers and dealing with enquiries
· Processing cash, card and online payments
· Updating customer records in the company's database as required
· Handling product returns and payment refund requests
· Promoting products based on the company's directives
· Arranging products on the shelves and on promotional displays
· Unpacking and sorting new stock delivery
· Managing product inventory at the store
· Keeping the shop clean
· End of day cashing up
· Assisting the Branch Manager to profitably meet and exceed the branch sales targets
· Managing the sales office, branch purchasing and stock control
· Build and maintain relationships with new and existing trade and retail customers
· Proficiency in using a point of sale system (POS) and inventory management software
· Strong knowledge of MS Office suite
· Knowledge of timber/construction materials
· Ability to conduct effective sales
· Excellent communication skills
· Ability to work under pressure (Peak times)
· Ability to work well with a team
Job Type: Full-time
Pay: £33,000.00 per year
Benefits:
* Company pension
* On-site parking
* Store discount
Work Location: In person