7 Rubislaw Place ABERDEEN AB10 1QB
Opportunity:
An opportunity has arisen at Rubislaw Place Medical Group in Aberdeen to join the reception/admin team in an established city centre practice with 8,500 patients. The successful applicant will have an excellent telephone manner, keyboard skills and the ability to work in a busy office environment where no two days are the same.
Working Hours:
25 hours per week.
Monday - Friday - 0800 - 1300
Holidays:
27 days holidays plus 8 public holidays per annum
Key Responsibilities:
1. Provide the first point of contact between patient and surgery
2. Book new and return appointments by telephone or face to face as appropriate
3. Record patients arrival for appointment
4. Record requests for prescriptions
5. Produce prescriptions in accordance with practice protocol
6. Undertake electronic filing of correspondence in patients record
7. Deal with queries from patients, health professionals and pharmacists with support from GPs as required
8. Record requests for urgent appointments with the triage/duty Doctor in accordance with practice protocol
9. Record requests for home visits with the triage/duty Doctor and prepare summaries for these
10. Issue appropriate paperwork to patients wishing to register with the practice in accordance with practice protocol
11. Photocopy documents and send faxes as required
12. Log outgoing mail in accordance with practice protocol
13. Provide admin support in relation to practice recall systems.
In addition to the duties listed, any other relevant task may be requested by the GPs or Practice Manager.
- Urban Practice