Description Are you an ambitious and flexible individual with the working knowledge of KYC standards? As a Wholesale KYC Operations Hybrid Analyst in Global Corporate Bank (GCB) Wholesale KYC Operations team, you will manage expectations on turnaround timeframes and provide appropriate updates on the progress of the onboarding. You will be working in an analytical and dynamic environment and evaluate complex documents in order to ensure regulatory requirements are met. Job responsibilities Completes KYC cases for new-to-bank onboardings and for existing clients of the CIB (Commercial Investment Bank), prioritises active requests, provides status updates of key onboardings to Managers and Front Office partners Ensures all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements Stays up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests Manages personal workload and priorities ensuring timely escalation of key risks/issues to management Identifies and executes process improvements, provides guidance and support on key process and technology initiatives to the business Builds and develops strong partnerships, identifies challenges and eliminates roadblocks with all internal partners Is responsible for both completing KYC cases and for communicating with both Clients and Front Office stakeholders Required qualifications, capabilities, and skills Fluent English Strong detail-orientation skills Strong written and oral communication skills Effective at managing time appropriately and organising workload for maximum productivity Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners Client focused whist maintaining a strong controls mind-set Proactive and flexible approach to personal workload and wider team targets Able to demonstrate; excellence, diversity, quality, respect and inclusivity and be able to self-motivate as well as work collaboratively within the wider team Proven experience of producing high quality work alongside remaining calm and focused under pressure Ability to manage multiple cases and deadlines in a fast paced environment Ability to quickly adapt to new software or systems used in compliance processes Preferred qualifications, skills and capabilities Relevant experience in KYC/Compliance/AML A can do attitude to solving problems and thinking creatively Proficiency in gathering, verifying and analysing data from multiple sources