Overview
We are looking for a competent part-time/full-time Senior Admin/Receptionist, with a minimum experience of 1 year within NHS GP services (preferably Systm1 user).
You will need to be able to work within a busy team environment but also to use your own initiative and work on your own when necessary.
You will ideally need a good working knowledge of NHS focused software, SystmOne. You will be dealing with patients, as well as outside agencies, accessing the service both on the telephone and face to face, therefore you will need to have good communication skills.
Main duties of the job
* To be able to help with insurance, private reports
* Community and Hospital referrals (eRS referral)
* Inviting patients for their regular check-up
* Customer service telephone manners
* Able to deal with outside companies, IT help desk, stock ordering
* Assist management team
* Assisting with practice complaints and patient queries
* Registrations
* Maintaining petty cashflow
* Triaging eConsults
* Good knowledge of Systm1 and Accurx
* Assist with other administrative tasks as assigned
* Assist with clerical duties such as filing, scanning, and organizing documents - Manage office inventory
About us
This is an excellent opportunity for an organized and detail-oriented individual to join our team. We offer a supportive work environment, and opportunities for growth within the surgery. The surgery has good transport links nearby.
To apply, please submit your resume on admin.brs@nhs.net
Job responsibilities
Some of the Mainduties of the job
* To be able to help with insurance, private reports
* Community referrals and Hospital referrals (eRS referral)
* Inviting patients for their regular check-up
* Customer service Telephone manners
* Able to deal with outside companies, I.e IT help desk, stock ordering
* Assist management team
* Assisting with practice complaints and patient queries
* Registrations
* Maintaining petty cashflow
* Triaging eConsults
* Good knowledge of Systm1 and Accurx
* Assist with other administrative tasks as assigned
* Assist with clerical duties such as filing, scanning, and organizing documents - Manage office inventory
Person Specification
Experience
* Minimum 1 year experience of working in a GP practice or a similar setup
Qualifications
* Systm1 trained
* Strong organizational skills with the ability to multitask effectively
* Professional appearance and demeanor
* Ability to maintain confidentiality of sensitive information
* Basic IT skills
* MS Office
* MS Excel
* MS Teams
* One Drive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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