The closing date is 28th Sep 2025
Job summary
An exciting opportunity has arisen for a motivated and organised individual, who thrives in working in a small specialist adult mental health team, to join Southampton's Mental Health Homeless Healthcare service.
You will have excellent organisational skills, enabling you to assist with clinical and clerical documentation, and ensure the service runs smoothly. Attention to detail, taking initiative and an enthusiastic attitude will serve you well.
You will be working as a team player, demonstrating excellent communication skills when liaising with patients, professionals, partner agencies and other teams within the Southampton Division.
We pride ourselves in being professional, compassionate, dynamic and responsive to meet the needs of vulnerable people using our service. As such, we provide support to staff, enabling them to achieve this.
Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT
Main duties, tasks & skills required
Work using I.T systems to ensure referrals/ discharge points are recorded, clinical documents uploaded and audits are produced.
General office duties, filing, organising, submitting orders, taking delivery of equipment, answering the telephone, managing the team inbox and responding to queries and directing these as appropriate.
Inform the Team Leader of any urgent matters requiring attention.
Maintain personnel records as instructed by the Team Leader/ Service Manager.
Joint multidisciplinary meetings and maintain records of the minutes and other meetings as requested by practitioners.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person specification
Qualifications
Essential
GCSE in Maths and English
Desirable
RSA II in typing/ processing or equivalent
Experience
Essential
Ability to prioritise workload
Completion of administrative tasks within agreed deadlines
Efficient diary management
Confidently and competently using I.T systems
Desirable
Previous experience working in a health or social care setting.
Audio typing experience is preferable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For help with your application, contact:
Vicky Wellington
Pay scheme
Agenda for Change
Band
Band 3
Salary
£ to £ Yearly
Contract
Permanent
Working pattern
Part-Time, Flexible Working
Reference number
348-SSW-8626
Job locations
College Keep
4-12 Terminus Terrace
Southampton
Hampshire
SO14 3DT