Bank Senior Clinical Practitioner - OOH & Urgent Care Services
Bank Senior Clinical Practitioner £24.78 per hour plus rate enhancements up to 70% for evening, weekend and overnight working.
gtd healthcare is one of the largest NHS commissioned Primary Care, Out of Hours & Urgent Care providers in the North West of England.
We have fantastic opportunities for Senior Clinical Practitioners (SCP) to work in Out of Hours and Urgent Care across Greater Manchester on a bank basis.
Whilst working as an SCP, within your professional boundaries and scope of clinical competence, you will assess, diagnose and prescribe where appropriate. You will provide advice, care and management patients presenting with undiagnosed or undifferentiated illness. You will manage clinical presentations with the support of senior colleagues.
The successful candidatewill be an experienced clinician who will act within their professional boundaries and will act as a positive role model supporting junior staff whilst working flexibly to provide safe clinical expert care.
Main duties of the job
Out of Hours Clinical Hub
Our out of hours clinical hub is open 24 hours a day and 7 days a week, and based at our site in Denton. The SCP role involves prioritising telephone triage for patients calling 111 with primary care conditions. You will assess, manage and discharge these patients during the call (with clinical sign off where needed). You will also redirect patients for ongoing care which includes community services, booking patients direct into a treatment centre for face to face review or arranging a home visit.
City Health Centre Walk-in Service
City Health Centre Walk-in Service is situated above Boots on Market Street, which offers a great selection of cafes, restaurants and shops with excellent transport links. We operate 08:00 to 20:00 and 7 days per week. The SCP role involves face to face triage primarily and assessment, treatment and management of primary care presentations. Patients self-present to the walk-in centre for treatment. Referrals are also made by NHS 111, which are booked directly into appointment slots.
Oldham Urgent Care and Primary Care Streaming Service
Our services operate between 08:00 to 00:00 and 7 days per week. The SCP role is face to face assessment and management of primary care patient presentations. Patients are either streamed to the Primary Care Streaming Service in ROH or through the NHS 111 direct booking pathway to the Oldham Urgent Care Centre.
For further details, please refer to the job description attached.
About us
At gtd healthcare, we do things differently. Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services.
We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.
Benefits package
As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including:
* working for a values-led organisation;
* Real living wage employer;
* supporter of the Greater Manchester Good Employment Charter;
* access to Stream, which provides flexible, on-demand access to stream your pay during the month;
* salary sacrifice car benefit scheme;
* 30 days annual leave, rising to 32 after five years of continuous service;
* flexible working hours and policies;
* family friendly and carer policies;
* opportunities to apply for innovation and quality awards;
* access to gtd healthcare wellbeing initiatives;
* opportunity to become part of an employee owned organisation;
* gtd healthcare social and fun activities;
* cycle to work scheme;
* NHS staff discounts, a free Blue Light Card and Health Service Discounts;
* access to an employee assistance programme.
Job responsibilities
Clinical Practice
* Assess, diagnose, plan, implement and evaluate treatment / interventions and care for patients presenting with undifferentiated diagnosis.
* Clinically examine and assess patient needs from a physiological, psychological and social perspective, and plan clinical care accordingly.
* Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
* To demonstrate a level of clinical practice that reflects agreed policies, protocols and guidelines within the clinical strategy framework.
* Work flexibly to support clinical services within scope of practice as per service need.
* Diagnose and manage acute episodes of care integrating both drug- and non-drug-based treatment methods into a management plan.
* Demonstrate senior clinical decision making and critical nursing skills.
* Provide self management advice and education.
* Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
* Support patients and their families to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care where appropriate.
* Manage own workload.
Communication
* Utilise and demonstrate sensitive communication styles, to ensure patients and or their families are fully informed and consent to treatment.
* Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
* Anticipate barriers to communication and take action to improve communication.
* Maintain effective communication within the organisation and with external stakeholders.
* Ensure awareness of sources of support and guidance (e.g. PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.
Delivering a Quality Service
* Recognise and work within own competence and professional code of conduct as per regulation.
* Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
* Demonstrate senior history taking skills appropriate to clinical setting.
* Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
* Deliver care according to NICE guidelines and evidence-based care.
* Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
* Ensure professional revalidation requirements are met.
* Participate in the maintenance of quality governance systems and processes across the organisation and its activities.
* Utilise the audit cycle as a means of evaluating the quality of the work and implementing improvements where required.
* In partnership with other clinical teams, collaborate on improving the quality health care responding to local and national policies and initiatives as appropriate.
* Work with senior staff in identifying any areas of improvement in response to patient feedback relating to health care provision and the effectiveness of care.
* Support and participate in shared learning across the organisation and wider organisation.
* Work with the Advanced Practitioners to assess the impact of policy implementation on care delivery.
* Understand and apply guidance that supports the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.
Non-Medical- Prescribing
* If you are employed in a prescribing capacity, you must only do this if qualified and competent to do so. This applies to those practitioners with V300 qualification, who have active registration with the NMC or the practitioners professional regulatory body.
* You must maintain your knowledge and skills with regards to prescribing and administration of drugs, keeping up to date with any changes, alerts, recalls and other reasonable professional knowledge.
Leadership Personal and People Development
* Contribute to the professional development of the clinical workforce in collaboration with the Chief Nurse, Head of Clinical Services and Clinical Leads.
* Participate in staff development to maximise individual potential, provide clinical supervision, always acting as a positive role model.
* Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
* Encourage reflective practice within the team demonstrating a positive and supportive approach.
* Work proactively within the team to support and develop user and carer involvement in service delivery and service redesign to ensure the development of patient centred care.
* Participate in teamwork and a corporate approach to decision making.
* Ensure the team maintains high quality standards for the environment, medical equipment and infection control issues in line with the area of work, gtd healthcare and CQC standards.
* Ensure the team implements and maintains national and organisational governance standards.
* Demonstrate SMART SPA objectives and report these back to CSM.
Corporate Responsibility
* Understand own role and scope and identify how this may develop over time
* Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
* Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.
* Work within clear referral procedures to meet patient need.
* Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team.
* Work with others to clearly define values, direction and policies impacting upon care delivery.
* Discuss, highlight and work with the team to create opportunities to improve patient care.
* To work as part of the team to help deliver specifically identified services or projects as agreed with the organisations management team.
* Agree plans and outcomes by which to measure success.
Management of Risk
* Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.
* Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
Managing Information
* Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information.
* Review and process data in order to ensure easy and accurate information retrieval for monitoring and audit processes.
Learning and Development
* Undertake mentorship for more junior staff, assessing competence against set standards.
* Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences).
* Assess own learning needs and undertake learning as appropriate.
* Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.
* Undertake appropriate supervisor and assessor training, such as Greater Manchester Training Hub (GMTH) Standards for Supervision and Assessment (SSSA) or NHS Enabling Effective Learning Environments in order to act as a qualified assessor and supervisor for internal and external learners and trainees.
Other duties
* Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Person Specification
Qualifications
* Registered RGN/HCP/GPhd/RPS.
* Registered with appropriate regulating body.
* Recognised clinical exam skills course and relevant senior work experience.
* Ideally possess a degree qualification.
* Specialist Emergency Care Qualification.
* Non Medical Prescriber.
Experience
* Experience of leading/managing quality improvement.
* clinical examination skills.
* Working in Primary Care/Urgent/Emergency Care.
* Clinical supervision/assessor training and experience.
Skills and attributes
* Management of patients with complex needs.
* Excellent communication skills, written and verbal.
* Negotiation and conflict management skills.
* Ability to work proactively within a team.
* Dealing with complex and challenging clinical consultations.
* Change Management.
* Ability to work flexibly.
* Clinical leadership skills.
* Teaching and mentorship in a clinical setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24.78 an hourplus up to 70% rate enhancement for out of hours working
Contract
Bank
Working pattern
Reference number
U0061-26-0039
Job locations
New Century House
Progress Way Off Windmill Lane
Manchester
M34 2GP
City Health Centre Walk-in Service
2nd Floor, Boots The Chemist, 32 Market Street
Manchester
M1 1PL
Integrated Care Centre (ICC), New Radcliffe Street
#J-18808-Ljbffr