Overview
Type of Employment: Full Time, Permanent
Introducing the Fexco Property Services Group
The Group currently consists of multiple property management brands, delivering property management services to over 100,000 homes across England and Wales. Our colleagues work on customer and client facing roles, as well as many other varied roles and skillsets, in a diverse, growing, and dynamic organisation and sector. We operate from multiple office locations throughout the UK, and we are part of the multi-national Fexco group, with products and services spanning multiple sectors and geographies internationally. For further information, please view our website: www.fexcopropertyservices.co.uk/
About this Role:
A hands-on and dynamic role assisting the Head of Legal with a focus on dispute resolution, including representing the business and clients in FTT applications and County Court claims. There are major changes to the laws affecting property management, and you will be heavily involved in formulating and providing advice to the wider business on how we prepare for this new era.
Main Duties and Objectives
* Representing the business and clients in First Tier Tribunal applications, including preparing and submitting applications and defences, attending hearings and where necessary instructing and managing external solicitors.
* Representing the business and clients in the Small Claims Court and lower track County Court claims, including preparing and submitting applications and defences, attending hearings and where relevant instructing and managing external solicitors or instructing counsel where necessary.
* Working with staff from other teams to identify and de-escalate complaints.
Knowledge Management
* Working with AI where possible to manage cases and create a knowledge bank for disute and claim management.
* Assisting Head of Legal with preparation of regular legal updates to keep staff informed of key legal news, and preparation and management of basic legal skills data base
Team Working
* Mentoring junior team members to provide skills and confidence to manage basic claims.
* Providing assistance on interpretation of property documents to other teams within the business.
* Proven experience in residential property litigation, including preparing and managing applications and responses to the First Tier Tribunal.
* Strong literacy and communication skills.
* Strong IT skills and adaptability to work with new systems.
Bonus Skills
* Qualified legal executive or solicitor.
* Membership of TPI and/or RICS.
* Experience in writing guidance/briefing notes for staff and clients
* Experience of managing and mentoring junior staff
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society, and each application is given fair consideration.
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