Job Title: Custom Relations Manger and Office Administrator
Company Overview: Janus Technology Ltd is a leading provider of innovative software solutions specializing in building management systems and software integration. We are dedicated to optimizing building efficiency, sustainability, and comfort through the development and integration of cutting-edge technology. Our team is committed to delivering high-quality, scalable software solutions that empower our clients to effectively manage and monitor their building systems, both in commercial and residential settings.
Position Overview: We are seeking a talented and enthusiastic Customer Relations Manager to join our growing team. In this role you will play a key part in supporting our sales process and engagement with our expanding customer network. This is a varied role with responsibility for logistics and general office management tasks, providing direct support to the directors.
Responsibilities:
Sales and Customer Support:
* Proactively manage our sales pipeline from initial enquiries to quotes and invoicing.
* Collaborate with company bookkeeper on credit control.
* Act as liaison between the directors and clients.
* Assist the developers in responding to customer support queries.
Website and Social Media management:
* Monitor and develop the company's website and social media presence.
* Help develop engaging posts and handle feedback.
Office Management and Logistics:
* Handle shipping and deliveries.
* Manage office supplies and inventory.
* Assist project manager with reports and information gathering.
* General office admin, including risk assessments.
* Coordinate events - trade shows, staff social events etc.
* Calendar management - organise travel arrangements, hotels etc for staff.
Essential Skills:
* Excellent communication and interpersonal skills
* Strategic thinking and customer-centric mindset
* Excellent problem-solving skills and attention to detail.
* Experience in Microsoft Office
* Knowledge of the industry (preferred)
* Experience in Monday, WeQuote and Toggl would be an advantage but training will be provided.
Hours may vary by agreement depending on business need, 20-30hours per week.
Benefits:
* 25 days of holiday plus bank holidays.
* Professional development opportunities.
* Flexible working hours.
Location: This position will be located at our Sawston Cambridge office.
No Recruitment Agencies Please
Job Types: Part-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Expected hours: 20 – 30 per week
Benefits:
* Company pension
* Free parking
* On-site parking
* Sick pay
Application question(s):
* How will you commute to Sawston Cambridge daily?
* What experience do you have that would be relevant to this role?
Work authorisation:
* United Kingdom (required)
Work Location: In person