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Base pay range
Client Engagement Executive
London, United Kingdom
Our company is committed to transforming workplaces to meet the diverse needs of today’s dynamic global brands. Our agile, end-to-end approach, specialising in design and build and corporate interior fit-out, is delivered seamlessly across borders, fuelled by strong client partnerships and supported by insightful workplace intelligence and innovative technology. We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognise that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds. While our core business revolves around strategising, designing, and building inspiring workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritise their growth and well-being through a comprehensive Employee Value Proposition programme that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being. To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.
Role Profile:
Our London studio is looking to add a Client Engagement Executive to our growing team. As a Client Engagement Executive, you will play a vital role in expanding Unispace's market reach and driving our sales pipeline, with a particular focus on engaging with potential clients in French-speaking markets and beyond. You will be instrumental in initiating crucial conversations, booking appointments, and ultimately contributing directly to Unispace's continued growth and success in delivering inspiring workplaces.
Responsibilities include but not limited to:
• Lead Generation & Outreach: Proactively engage with leads generated by our research team, primarily through strategic cold calling, to initiate contact and qualify potential client interest.
• Appointment Setting: Successfully book initial appointments and meetings for our senior sales team, ensuring a consistent and high-quality pipeline of prospective clients.
• Pipeline Development: Actively contribute to the development and growth of a robust sales pipeline by identifying new opportunities and nurturing initial client interest.
• Market Intelligence: Deliver key insights through networking, outreach, and research, gathering industry intelligence relevant to potential client needs and market trends.
• Relationship Building: Develop multi-discipline relationships across the market to cultivate future sales opportunities.
• Lead Management: Undertake lead source analysis and actively manage leads to optimise conversion rates.
• Client Strategy Input: Support the mapping and manage client strategies and relationships within key focus areas.
• Innovative Attraction: Utilise fresh and innovative approaches to attract target clients.
• Data-Driven Support: Support business planning through data analysis and contribute to conversion strategies.
• Collaboration: Collaborate across disciplines, regions, and within studios to identify opportunities and drive continual improvement in client engagement.
• Sales Conversion: Contribute to and deploy strategies designed to achieve a high sales conversion rate with target clients.
• Brand Alignment: Ensure all client engagement initiatives align seamlessly with the Unispace brand and values.
About You:
• Minimum of 2-4 years of experience in a client-facing role, preferably within business development, sales, or lead generation in a B2B environment.
• Proven track record of successfully conducting cold outreach (cold calling, email) to generate leads and book appointments.
• Exceptional communication, negotiation, and interpersonal skills, with the ability to articulate value propositions clearly and concisely.
• Highly motivated, target-driven, and resilient, with a proactive approach to sales.
• Strong organisational skills and ability to manage a pipeline effectively.
• Understanding of the sales cycle and key performance indicators in a business development context.
• Fluency in French and a high working level of English is essential, both written and verbal.
• Experience in the commercial real estate, design & build, or professional services sectors is a strong advantage.
What We Offer:
In return, you will receive a competitive salary and a generous benefits package, including a pension, paid holiday leave, and travel opportunities across our global offices. Unispace values its employees and offers extensive rewards and recognition, career development, and a focus on well-being. While we do support Hybrid and Flexible working where possible, there will be a requirement to be in our London Studio (location details will be provided) to collaborate with the team on a regular basis.
Join Us:
If you are passionate about joining Unispace and contributing to some of the world’s most recognisable commercial design projects, then please apply through our careers page. The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required. We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.
Inclusion and Diversity Commitment:
At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, colour, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law. We are proud that our leadership reflects this commitment, with persons of colour, women, neurodiverse and LGBTQ+ individuals playing pivotal roles in shaping the future of our organisation. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Industries
Interior Design, Construction, and Architecture and Planning
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