Overview
Role: Security Officer (Zero Hours) at the Guildhall Shopping Centre, Exeter. This is a zero-hours role with potential for ongoing shifts; you will be the public face of the Security Team, delivering exemplary standards of security and customer service to clients and visitors.
Location
Guildhall Shopping Centre, Exeter
Shift Pattern
Various to meet the needs of the business
Hours & Pay
Hours: 0 hours per week
Pay rate: £13.85 per hour
Contact for adjustments
If you require additional support or adjustments during the recruitment process, please contact our Recruitment Department at recruitment@abm.com.
Key Responsibilities
* Interact with visitors/tenants, delivering first‑class customer-focused service
* Carry out regular patrols of the centre as detailed in site assignment instructions
* Complete routine testing of health and safety equipment or site systems
* CCTV monitoring
* Proactively assist visitors and look for opportunities to help
* Manage incidents in accordance with site policies and procedures
* Record/log non-conformances and emergencies with control room operatives
* Communicate effectively with colleagues, retailers, management, and police
* Deal with emergencies and keep the Centre team informed
* Control access/egress of contractors and visitors
* Monitor for suspicious activity, log and report incidents per policies
* Maintain vigilance and manage unauthorised access
* Ensure radio procedures are adhered to
* Undertake any other reasonable duties as required by the business or line manager
* Remain calm under pressure and respond promptly to security issues
* Complete required training as requested by line manager
* Be flexible to cover additional shifts as needed
* Collaborate with housekeeping to deliver integrated service
Required Skills and Experience
* CP/DSA badge (SIA) or Security badge required
* CCTV badge (desirable)
* Driving licence (desirable)
* First aid trained (desirable)
* IOSH/Fire marshal or related H&S qualifications (desirable)
* Basic computer knowledge (Word, Excel)
* Professional, pleasant, courteous, and helpful at all times
* Team player with a proactive approach
* Ownership of situations and effective escalation when needed
* Motivated, high standards, respectful to staff and visitors
Benefits
Benefits include:
* 24/7 GP access for employee and immediate family
* Mental health support and life event counseling
* Get Fit Programme
* Financial and legal support
* Cycle to work scheme
* Perks at Work app with discounts, resources, and support
About ABM
ABM (NYSE: ABM) is a leading provider of integrated facility, engineering, and infrastructure solutions. Over 100,000 team members deliver services that make spaces cleaner, safer, and more efficient. ABM serves multiple sectors, with annual revenue over $8 billion. ABM is committed to smarter, more connected spaces and inclusive employment practices.
Company Details
Seniority level: Entry level
Employment type: Contract
Job function: Other
Industries: IT Services and IT Consulting
Note
For more information about ABM's benefits, visit our site. This description preserves original information without adding new facts.
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