Rated “Good” by the CQC, The Mallards is a welcoming residential home in King’s Lynn, supporting up to 11 adults with a range of learning disabilities, including autism. Our residents lead active and fulfilling lives – from trips to the cinema, beach, shops, swimming pool, and gym, to enjoying arts and crafts, cycling, and garden activities within the home. At CareTech, we are proud to create supportive, person-centred environments that empower individuals to thrive. We are now looking for compassionate Bank Support Workers to join our team at The Mallards. Please note: The CareTech Group is a Sponsored Employer, but our sponsorship programme is currently full. Applications can only be considered from candidates who already have the right to work in the UK and are not under an existing sponsorship. Grade 2 Support Worker £12.71 per hour - 35 hours per week Acting up £1.00 Location: Kings Lynn, Norfolk At CareTech, we know great support workers aren’t all the same. Some bring years of experience. Others bring the right values and the drive to learn. What matters most is your commitment to making a real difference. About the Role As a Support Worker at CareTech, you’ll support adults with learning disabilities, mental health needs, and challenging behaviour to live as independently as possible. You’ll deliver high-quality, person-centred support that promotes dignity, choice, and wellbeing. Your role will include: Supporting daily living, personal care, and meal preparation Providing one-to-one, tailored support Encouraging independence, life skills, and social inclusion Supporting emotional wellbeing and positive outcomes Working as part of a professional, dedicated team This role can be challenging at times — but it is deeply rewarding. Every day, your work helps change lives. Main duties and responsibilities when acting up (rate of pay £1.00): To supervise the day-to-day delivery of care, to ensure those service users’ needs are met and that they participate appropriately in daily household and leisure activities To be responsible for the care, welfare and safety of service users and the health and safety of staff To take on the role of case coordinator for individual service users and to participate in the reviewing, reassessing and changing of person-centred support plans to ensure they are up-to-date and in line with the individual’s needs To participate, as required, in the recruitment and selection of staff within an equal opportunity’s framework To undertake monthly supervisions with staff as delegated and participate in the staff appraisal programme for subordinate staff To act as a staff skills coach and undertake appropriate team building and training programmes, designed to meet an individual’s needs or the Company’s staff development program To ensure that the requirements of legislation, Care Standards and the Company’s Policies and Procedures are followed To prepare service user and staff reports and ensure that the required records are maintained and up-to-date. Experienced? We’ve Got You. If you’re experienced, we offer progression, development, and the chance to grow your career within a well-established organisation that values your expertise. Why Join CareTech? Full training and continuous professional development Support to achieve Level 3 Health and Social Care qualifications Clear career progression and internal promotion opportunities A strong focus on safeguarding, quality, and wellbeing A supportive team and professional working environment A role with genuine purpose and impact Who We’re Looking For Compassionate, reliable, and motivated people Experienced support workers or those new to care People who can stay calm under pressure Confident communicators who work well alone or as part of a team Individuals passionate about supporting vulnerable adults If you’re looking for more than just a job, and want a career where your work truly matters, join CareTech and make a difference every day About CareTech Established in 1993, CareTech Community Services operates over 250 services nationwide, supporting people with autism, learning disabilities, mental health conditions, and complex needs. We are committed to delivering the highest standards of care and creating opportunities for independence. All applicants will be subject to satisfactory references and DBS checks. CareTech is proud to be a Disability Confident Leader. Some roles may require male or female applicants only, in line with the Equality