ASSISTANT FRONT OF HOUSE MANAGER - GRANTLEY ARMS - Harrogate ASSISTANT FRONT OF HOUSE MANAGER - GRANTLEY ARMS Full Time Competitive 45 hours The Grantley Arms Surrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment. What You'll Be Doing In The Pub • Engaging with guests and team members to meet and exceed their needs. • Acting as a coach and mentor to your team and ensure high engagement levels, people development and retention. • Managing cost and revenue in all areas of the business without impact on the brand, or quality standards. • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience. • Possess a sound understanding of the public house and gastropub scene to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning, keeping us ahead of our competitors. • Proactively attracting and selecting talent for the Grantley Arms in line with company procedures and culture. What We're Looking For • Hands on approach to work, always being productive and looking to improve • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team