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Technical and quality director

Christchurch
Solent Group
Quality director
£60,000 - £90,000 a year
Posted: 1 October
Offer description

About The Company
Solent Group work with a diverse portfolio of Retailers and supply bespoke products within various categories, including Health & Beauty, Household Impulse Snacking and Reusable Bags. We are proud to be best-in-class when it comes to own-label product innovation. Our Categories are fast-paced with ever-evolving trends and a host of ground-breaking products coming to market on a regular basis - we add value to retailers by leading and owning each category

Here at Solent we want people to be extraordinary. We pride ourselves on creating and producing amazing products and brands for our Global Customers. You will be joining a company with offices globally across South Africa, Hong Kong, Shanghai, Vietnam, and the UK

DIVISION/DEPT
: Technical

REPORT TO
: COO

LINE MANAGEMENT
: 3 direct reports

LOCATION
: UK based

TRAVEL
: International & Domestic travel essential

Purpose of the role

To lead and embed world-class quality, environmental, and food safety standards across Solent Group's product lifecycle, from 'concept to shelf', ensuring compliance, innovation, and trust at every touchpoint

Key Responsibilities

Budget ownership & management
Manage and control of all budget for Technical

Ensure cost controls are in place for maximising quality and efficiency

Set clear budgets and ensure they are managed and maintained

Global Team Leadership
Build a high performing team globally

Drive culture and values across the teams to ensure collaboration and unity as one team

Ensure Key Performance metrics are in place and measured

Champion ISO Standards Integration & Global standards as required for product & manufacturing compliance & safety
Embed ISO 9001 (Quality), ISO Environmental), and ISO Food Safety) into daily operations, product development, and supplier management. Ethical compliance

Ensure compliance to other global standards required to sell, produce and maintain product safety

Translate standards into actionable frameworks, SOPs, and training programs

ESG management

Lead Technical Excellence and innovation
Oversee product specifications, testing protocols, and compliance documentation

Ensure all products meet retailer, regulatory, and consumer expectations - from hygiene to durability to sustainability

Maintain updated archives and claim substantiation

Drive technical innovation across all our categories

Drive Continuous Improvement
Establish feedback loops from audits, consumer data, and retailer scorecards

Lead root cause analysis and corrective actions with cross-functional teams

Ensure scorecards are maintained and used

Own Risk & Resilience

Conduct hazard analysis and risk assessments across supply chains

Develop robust traceability and recall systems, especially for food-contact and edible products

Elevate Customers, Supplier Partnerships and 3rd parties
Provide technical expertise and assurance for all Customers

Audit and mentor suppliers to meet ISO and retailer standards and drive manufacturing innovations and excellence - be knowledgeable on the process

Build long-term relationships based on transparency, shared goals, and mutual growth

Clear objectives and future innovation driven through JBP and KPI's

Lead Environmental Stewardship - ESG plan and management
Implement ISO 14001-aligned initiatives: waste reduction, energy efficiency, sustainable packaging

Track and report environmental KPIs across product categories

Environmental, Sustainability & governance

Experience and Attributes

Use data driven insights to guide technical strategy and be able to present findings in clear, visual formats for leadership and retail partners

Be able to Communicate with Impact and simplify technical detail into compelling narratives for internal teams, retailers, and consumers

Strong collaboration skills to highlight quality and sustainability wins

Deep knowledge of ISO 9001, 14001, and with practical implementation experience

Strong leadership and stakeholder engagement across technical, creative, and commercial teams

Analytical mindset with a flair for storytelling - able to turn data into action and insight

Resilient, proactive, and solutions-focused - thrives in fast-paced, multi-tiered environments

Product development, manufacturing knowledge, regulatory

Team leadership

Budget management

What we offer

Competitive salary & car allowance with annual salary reviews

25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service

Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits

EV scheme

Flexible hours and work from home available to all staff

Great learning and development and progression opportunities Yearly bonus structure (based on company targets)

Enhanced Maternity and Paternity Leave

Generous Company Sick Pay

Pension Scheme Contribution

Solent social events run by our inhouse Social Team

Cycle to Work scheme

Dress down Fridays

Free parking on Christchurch Quay

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