Job Description Originally established with the Glasgow flagship in 1849, Frasers are dynamic retail destinations, designed as inspirational places to meet, explore and shop. Frasers stores boast an unrivalled range of beauty, fashion, premium and contemporary accessories, designer childrens-wear, and homewares, with a focus on experience, brands and service – staying true to the vision set out by Hugh Fraser.
Job Description
A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.
The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of our products. We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment. Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.
Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.
Key Accountabilities
To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
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