Salary: £25,000 - 30,000 per year Requirements: We require some experience with computers and Microsoft Office. We prefer candidates with IT experience of 1 year. We prefer a Certificate of Higher Education. We require the legal right to work in the UK without sponsorship. We require candidates who are seeking permanent employment. We prefer candidates who can commute to our Prestwich office daily and work on-site. We prefer candidates who are comfortable working at a fast pace and under pressure. We value basic knowledge of Excel, including formulas, and SQL Server. We value basic knowledge of setting up desktops and laptops, diagnosing hardware and software faults, and managing printers and users. We value basic knowledge of routers and switches, including changing ports when setting up new devices. We value strong problem-solving skills, a strategic mindset, and an interest in IT and Microsoft Office. Web development knowledge would be a bonus. Experience and education in AI technologies would be a bonus. Responsibilities: We provide technical support, troubleshooting, and maintenance across various systems. We tidy up large Excel files, create reports, manage duplicate records, and manage SQL Server databases. We manage changes, workflows, users, and templates in our Zoho CRM system. We create accounts, manage users, reset passwords, back up email data, and disable accounts in G Suite. We set up desktops and laptops, diagnose and resolve hardware and software faults, and manage printers and users. We change ports when setting up new devices on routers and switches. We manage users, download call logs and recordings, and configure phone settings such as IVR and call routing. We manage CRM, email, phone, and device backups. We set up new antivirus installations and manage troubleshooting. We create and maintain inventory records and keep them up to date. We set up new workflows, amend existing ones, and troubleshoot issues by studying logs. We answer phone calls and deal with suppliers and colleagues queries by phone and email. We work closely with our IT team to ensure seamless operations. Technologies: AI CRM Excel Hardware Support SQL Web More: We are seeking an IT Assistant to support our organisations IT team and help ensure smooth day-to-day operations. This is a full-time, permanent, office-based role in Prestwich with an immediate start, and we offer a company pension and free parking. Our working hours are Monday to Thursday from 9 AM to 5 PM and Friday from 9 AM to 2 PM. last updated 24 week of 2026