Contract Support Job ID 229434 Posted 29-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Leeds - England - United Kingdom of Great Britain and Northern Ireland Join CBRE as a Contract Support Specialist Location: Leeds Are you passionate about delivering exceptional customer service and supporting operational excellence? CBRE, the global leader in real estate services, is looking for a Contract Support Specialist to join our dynamic team. About the Role As a Contract Support Specialist, you'll play a vital role in ensuring the smooth operation of our facilities management contracts. You'll be the go-to person for coordinating service delivery, managing communications, and supporting both our clients and internal teams. Key Responsibilities - Provide professional and timely support to clients via phone and email - Coordinate and assign work orders, ensuring SLA compliance - Liaise with site teams and suppliers to manage quotations and purchase orders - Monitor and update service calls from initiation to completion - Maintain accurate records and documentation using company systems - Support the engineering team and drive performance - Promote CBRE's culture and values across all interactions What We're Looking For Education & Training: - GCSEs (or equivalent) including English and Maths; A-Level/HNC preferred - Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) - Experience with systems like Dynamics, Concept, or Maximo is a plus Experience & Skills: - Previous experience in a customer-facing role within a medium-sized business - Strong communication and interpersonal skills - Detail-oriented, organized, and able to multitask effectively - A proactive team player with a customer-first mindset CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)