Overview
Technical Sales Support Engineer / Product Support Engineers for Control and Automation. GBP 30K : GBP 40K negotiable depending upon experience + benefits. Our client requires an office-based internal technical support engineer for Control Gear and Switchgear products and solutions. You will need experience and understanding of Electrical Control and Automation components to provide technical knowledge to the internal sales team and external customers while developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. Ideally you will have knowledge of a wide range of electrical market related products, particularly control panel products or sensor and automation products, including photo electric, inductive, capacitive types and more than one product area. This could include industrial electrical automation such as control gear, switchgear, circuit protection, electro-mechanical components, connectors, cable management systems, enclosures, and other industrial control and automation components. Office based you are likely to be located in the Huntingdon, Corby, Kettering, Wellingborough, Northampton, Bedford area to commute.
Responsibilities
As the Technical Support Engineer you will respond to and handle all product technical enquiries for a range of components. You will be required to understand and identify the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and, as is normal in a small and dedicated team environment, engage in other duties.
Knowledge and Experience
Knowledge and Experience
* GCSE Maths and English (or equivalent)
* Desirable not mandatory, ONC/HNC in Electrical engineering (or equivalent electrical engineering qualification)
* Technically competent with a range of electrical equipment and practices
* Good working knowledge of Microsoft Office and data entry systems
* Full clean driving licence
* Experience in similar sales /customer service environment
* Liaise with Sales Engineers, other branch and sales staff
* Assist with Tele sales and other proactive sales activities
* Experience with an electrical engineering role, or a background in electrical distribution would be an advantage
Application
To register your interest, apply with an up-to-date CV and we will be pleased to call you for a confidential discussion.
Industries
We work across a range of business to business (B2B) market sectors including Renewable Energy, Electrical, Control and Automation, Electronic, Pneumatic, Hydraulic, Fluid Power, Instrumentation, Engineering services, Industrial Components, and Capital Equipment.
#J-18808-Ljbffr