Maintenance Supervisor Job Overview: Based at Forest Garden, Hartlebury Trading Estate. Reporting to: The Maintenance Engineering Manager, the Maintenance Supervisor will oversee the work of the Maintenance Team on the night shift Working Hours: 10pm to 6.30am- Sunday to Thursday. The Maintenance Supervisor is responsible for overseeing the maintenance and repair of all production machinery, equipment, and associated. This role requires leadership in managing a small team of maintenance technicians, ensuring that all work is completed safely, efficiently, and in compliance with regulatory standards. The supervisor will play a key role in minimising downtime, improving reliability, and supporting the businesses overall production goals. Key responsibilities of the role: Team Leadership: Provide line management to the shift team in respect of their welfare and adherence to company process and procedure. Manage and approve holiday requests in support of minimum staffing levels and where required to manage RTW and support the businesses disciplinary processes. Training and Development: Provide appropriate on-the-job training and support to the maintenance staff, ensuring they have the necessary tools and skills to perform their tasks safely and efficiently. Identify any deficiencies in regards skills and competency and work with the Maintenance Manager to implement a training or development plan to support. Collaboration: Work closely with the shift supervisor/production management and other departments to ensure a smooth handover of tasks and to address any ongoing issues from the previous shift. Work with production management ensuring priorities are aligned and objectives met. Work closely with other shift leads to ensure a timely and accurate handover of ongoing issues, ensuring continuity of reporting and therefore the minimisation of downtime. Breakdowns (Unplanned Maintenance) In line with the priorities of the business, address and resolve urgent mechanical, electrical, or any associated facility issues which occur during the shift ensuring minimal disruption to production or operations. Where required to ensure continuity of presence on any open tasks at the point of shift changeover or to ensure the full and documented handover of any open tasks to an appropriate authority. Preventative Maintenance: Oversee the execution of all planned preventative maintenance (PPM) tasks, safely and in accordance with business process and procedure. Ensure no PPM tasks are overdue as defined by the businesses Computerised Maintenance Management System (CMMS). Performance Metrics: Overall Equipment Effectiveness (OEE) is measured across the production operations of the Hartlebury site. The availability (uptime) element of this metric is directly attributable to the effectiveness of the maintenance function and will be used to support planning of activities and deployment of maintenance resource. Documentation: To maintain accurate records of all maintenance activities undertaken. Specifically ensuring that all team members have completed planned and/or unplanned logs in the CMMS (MaintX) and where appropriate in-touch systems and that all records are completed in line with the departments requirements. Inventory Management: Accurately record the use of parts and consumables and follow required department processes for the replacement / replenishment of such items. Safety and Compliance: Ensure all activities undertaken follow all appropriate company health and safety guidance, process, and procedure. Ensure work permits are completed and signed off as per company process and are either closed or handed over to an appropriate authority as required. (e.g. shift end) Support the development of safety documentation (e.g.RA) as required by the Maintenance Engineering Manager Report any health and safety short comings in the H&S procedures are followed / work permits completed and signed off / handed over at shift end, to play a part in the maintenance and revision of company H&S documentation (incl. RA MS etc.) Skills and qualifications: Education: Technical certification or degree-level qualification in industrial maintenance or a related field is desirable but not required. Experience: At least 5 years of experience in maintenance, with at least 2 years in a supervisory or leadership role. Technical Knowledge: Strong mechanical, electrical, and troubleshooting skills, with the ability to work on a variety of equipment and systems (e.g., HVAC, electrical circuits, industrial machinery). Leadership Skills: Experience managing or leading a team, with a focus on driving productivity and teamwork. Communication Skills: Excellent written and verbal communication skills, with the ability to provide clear instructions and effectively report issues. Problem Solving: Strong analytical and problem-solving abilities, particularly in high-pressure situations. Flexibility: Ability to work night shifts and be available for emergency repairs during off-hours. Benefits: You will benefit from a full induction programme and training. Competitive remuneration packages include a BHSF Health Cash Plan, Discounts and Cashback in shops and other places nationwide, discounts on gym membership, and access to a 24/7 Employee Assistance Programme. A full list includes: Your 21st, 50thand 60thbirthday off (when falling on a workday) Your own or childs graduation off (as above) Online Training Courses to suite your role and business needs Staff discounts Employee Intranet and Wellbeing Hub Access to our company benefits portal offering 24/7: Free Telephone Counselling Support Personal legal and financial information Health advice for medical and wellbeing issues Access to Dental Insurance and Health Cash Plans Mygym discounts Cashback for major brands Workplace Individual Savings Accounts (ISA) Our Worcestershire office is commutable from Birmingham, Worcester, Kidderminster, Cheltenham, Evesham, Droitwich, Bromsgrove.