Medical Secretary (Fixed Term - maternity leave cover)
Saffron Health Partnership is looking for an experiencedMedical Secretary to join our team on a fixed term contract ending on 27 February2027 to cover maternity leave.
The Medical Secretary isan important role within the practice's Secretarial Department which is led bythe Secretarial Manager who oversees a small team of experienced and supportivesecretaries.
The postholder will have the opportunity to primarily workremotely with only occasionally being required to be in the office, if preferred.A laptop will be supplied for remote working.
Main duties of the job
The role is responsible for providing a high quality ofsecretarial and administrative support to our team of clinicians and staffmembers in a very busy practice.
Duties must be carried out in accordance with the practicesprotocols, policies and procedures.
About us
We are a long-established practice with approximately 22,000patients. We are a friendly and supportive team comprising of 55 staff membersserving patients across Biggleswade, Sandy, Langford and the surrounding areas.The secretarial office is based in Sandy.
The practice is also a member of Sandhills Primary CareNetwork with which it has a positive and collaborative working relationship.
Job responsibilities
* Using the digital dictation system (Lexacom) to accurately type letters and referrals, in order of priority per the latest guidance
* Providing a full secretarial service for clinicians,including sending referrals via the Electronic Referral System (ERS) and viaemail
* Actioning urgent and 2 week wait referrals as priority
* Actively monitoring 2 week wait referrals and making sureappointments for patients have been secured and attended
* Daily monitoring of the ERS worklists
* Completing Arden's templates on Systm One and keeping thetemplates up-to-date
* Actioning secretarial tasks within Systm One
* Dealing with hospital, practice clinicians and patient queries by phone
* Dealing with relevant queries submitted by patients via the onlineconsultation system
* Processing paperwork, for example information provided bypatients to support a referral or GP-completed referral forms
* Taking responsibility for any specific areas of associated withthe department, ensuring that the work is completed efficiently and in a timelymanner
* Any other reasonable duties as requested by management
Person Specification
Experience
* Minimum of 1 years' experience in a general practice medical secretary role
* Excellent literacy skills
* Ability to type at speed and accurately
* Excellent communication skills, including the ability to communicate effectively with people from a wide range of backgrounds
* Sound knowledge of medical terminology
* Ability to multitask and to work accurately when under pressure
* Understanding the importance of maintaining confidentiality and data security
* Ability to work as a team, as well as being comfortable working independently
* Familiar with and adept at using Systm One (clinical system) within scope of role
* Ability to work to strict deadlines
* Ability to prioritise and manage time effectively
* Ability to work as part of a team as well as autonomously
* Ability to remain positive and calm when under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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