Social network you want to login/join with:
Retail Shift Supervisor (Hiring Immediately), High Wycombe
Client: Co-op
Location: High Wycombe, United Kingdom
Job Category: Other
-
EU work permit required: Yes
Job Views: 4
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Closing date: 30-04-2025
Customer Team Leader
Location: 19 Farthing Grove, Netherfield, Milton Keynes, MK6 4JH
Pay: £13.65 per hour
Contract: 20 hours per week + regular overtime, permanent, part-time
Working pattern: Varied shifts including early mornings, afternoons, late evenings, and weekends, to be discussed at interview
Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!).
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team dedicated to helping our customers. You’ll lead the store team—coaching and supervising Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing various tasks around the store like re-stocking shelves and cleaning spillages.
At Co-op, we do things differently. For over 175 years, we’ve focused on making things fairer for our members and communities. We promise to take care of you, supporting your physical, mental, and financial wellbeing, and offering policies to help through life events like bereavement, pregnancy loss, fertility treatment, and menopause.
What you’ll do
* Provide friendly and thoughtful service, managing the store and handling challenging situations.
* Develop your team's capabilities through coaching and training, fostering an inclusive culture.
* Ensure the store remains safe, legal, and fully operational.
* Manage diligence checks and stock accuracy to enhance shopping experience.
* Support your store manager by deputising and delivering HR processes.
* Lead the introduction of new products and services, encouraging feedback.
* Build relationships and support the local community, assisting with the delivery of the community plan.
This job would suit people who have
* A genuine care for customers and members’ needs.
* The ability to lead and support your team while also working on the shop floor.
* Great people skills to build positive relationships.
* Strong organisational and problem-solving skills.
* A desire to learn and develop leadership skills.
* The flexibility to work various shifts.
Why Co-op?
* Full, paid training and support for career development.
* 30% discount on all Co-op products and 10% on other brands.
* A pension scheme with up to 10% employer contributions.
* Wagestream app for accessing part of your pay early.
* 36 days of holiday (including bank holidays, pro rata for part-time).
* Virtual healthcare services for you and your family.
* 24/7 employee assistance service.
* Rota sharing three weeks in advance, accessible via phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We welcome applications from everyone and aim to create inclusive environments. We celebrate diversity and aim for our teams to reflect the communities we serve. We can make reasonable adjustments for applicants with disabilities and are part of the Disability Confident scheme. When applying, you’ll be asked if you wish to be considered under this scheme. We also ask if you need any adjustments during the recruitment process.
Learn more about our recruitment process and commitments at jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application, you’ll complete two online assessments (~20 minutes). We reserve the right to close the vacancy early if needed.
#J-18808-Ljbffr