Overview
We are currently supporting a leading insurance organisation in the search for a Marine Claims Handler to join their growing team. This is an excellent opportunity for a claims professional to develop their expertise across marine classes.
As a Marine Claims Handler, you will be responsible for managing a portfolio of marine claims, ensuring they are handled efficiently, fairly, and in line with internal guidelines and regulatory requirements.
Key Responsibilities
* Manage, assess, and adjust assigned marine claims, ensuring accurate coverage analysis and appropriate reserving
* Proactively manage claim files, ensuring all documentation is up to date, well organised, and regularly reviewed
* Handle claims in a timely, fair, and professional manner in line with best practice and regulatory standards
* Collaborate with senior claims handlers and management on more complex or significant losses
* Maintain clear and effective communication with underwriting teams, ensuring key claim developments and trends are shared
* Ensure large losses are escalated appropriately, with timely reporting
* Liaise with brokers, policyholders, and other stakeholders to deliver a high level of service
* Work cross-functionally with departments such as underwriting, finance, actuarial, and reinsurance
* Support on reinsurance related matters as needed
* Ensure full compliance with relevant regulatory frameworks and claims handling standards
Requirements
* Experience handling marine claims within the insurance market
* Strong understanding of general insurance principles
* Excellent communication and stakeholder management skills
* Working knowledge of relevant systems (e.g. ECF) is advantageous
* Familiarity with UK regulatory frameworks (including FCA/PRA and Lloyd’s standards)
* A proactive approach to learning and professional development (CII progression beneficial)
You must have Marine Claims experience to be considered for this opportunity.
No sponsorship is provided.