About Us
Northlight Dental is a well-established dental practice dedicated to providing exceptional care to our patients. We pride ourselves on our friendly and supportive environment, and we are looking for a full-time receptionist to join our team and help us maintain a positive and welcoming experience for our patients.
Position overview
As a crucial member of the Northlight Dental team, the Receptionist will be the first point of contact for patients, playing a vital role in creating a warm and professional atmosphere. This role requires a dedicated and organized individual with excellent communication skills who can manage multiple tasks efficiently and support both the administrative and dental teams.
Duties
* Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
* Schedule and confirm appointments, ensuring efficient use of the dentist's time.
* Manage patient records, maintaining confidentiality and accuracy in all documentation.
* Answer phone calls and respond to inquiries regarding services, appointments, and general practice information.
* Process payments and handle billing inquiries with professionalism.
* Collaborate with dental staff to ensure seamless patient flow and support during treatments.
* Maintain a clean and organised reception area, ensuring all materials are stocked and readily available for patients.
*
Requirements
* Previous office experience is essential; administrative experience within a healthcare setting is highly desirable.
* Excellent communication skills, both verbal and written, with a strong focus on customer service.
* Proficiency in using computer systems and dental software is an advantage.
* Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
* A friendly disposition with a professional appearance is required to create a welcoming atmosphere for patients.
* Ability to work collaboratively within a team while also being self-motivated when necessary. If you are passionate about providing excellent patient care and possess the required skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: 40 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* Sick pay
Work Location: In person