Deputy Department Manager
South Tyneside and Sunderland NHS Foundation Trust
The closing date is 04 May 2026
An exciting opportunity has become available to join our team on the Emergency Assessment Unit (EAU) at the Sunderland site.
EAU is a 40-bedded unit located within the Emergency Care footprint. The unit works closely with the Emergency Department, providing high quality care to patients presenting with a wide variety of medical conditions in an acute, fast‑paced short‑stay environment.
We are looking for a highly motivated and enthusiastic deputy department manager who is passionate about delivering excellent patient care whilst supporting the team to maintain the high standards of the department.
Part of the band 6 role involves coordinating the flow of patients from the emergency department to the emergency assessment unit and to their specialty wards, alongside ensuring that patients receive timely and safe, effective care.
The successful candidate will be a registered nurse with the following:
* Excellent management and leadership skills
* Experience at band 5 level in an acute care setting
* Willingness to work flexibly in response to changing circumstances
* Good understanding of the goals and strategic direction of emergency and urgent care
* Good understanding of patient flow
* Evidence of continuous professional development; degree level study or evidence of working towards it
Main duties of the job
Hours: 37.5 hours per week and must be flexible to the needs of the service. The successful post holder will complete rotations to cover both day and night duties.
Support daily operations of the department, ensuring smooth running and continuity of service, in the manager's absence.
Provide leadership and supervision to staff, including allocation of duties, supporting performance management, and contributing to training and development.
Maintain service quality and safety, ensuring compliance with NHS policies, clinical governance, and regulatory standards; contribute to audits and improvement initiatives.
Promote positive patient experience by addressing concerns, supporting compassionate care, and helping deliver service improvements.
Contribute to performance monitoring, tracking KPIs, and supporting actions to address performance issues.
Job responsibilities
To be responsible and accountable for the safe, effective and compassionate nursing care for all patients in a ward/department area.
To exercise accountability as set out in the NMC Code.
To supervise, support and educate junior members of the team, acting as a role model.
Support ward/department manager to ensure organisational goals/objectives are met within ward/department.
When taking charge of the ward/department or in the absence of the ward/department manager, be directly responsible for ensuring that clinical, professional and cleanliness standards are maintained in the entire ward/department.
To ensure effective communication internally and externally, regarding patient care and resources.
To comply with the trust's vision, values and behavioural compact.
Experience
* Experience as a Band 5.
* Experience of leading a team.
* Evidence of innovation in practice.
* Experience of coordinating a team in caring for patients from admission to discharge.
* Expertise within the speciality.
* Experience of line management of staff.
Physical Skills
* Ability to assist patients to move as per Trust Moving and Handling Policy.
Skills & Knowledge
* Awareness of national health and social care policy.
* Knowledge of best practice in area of specialism.
* Thorough understanding of expanded roles/professional practice issues.
* Clinical teaching experience.
* Ability to provide and receive complex, sensitive or contentious information, where persuasive, motivational, negotiating, training, empathic or reassurance skills are required.
* Able to work without supervision.
* Competent in the use of IT packages.
* Evidence of competency in relation to nursing practices appropriate to the post.
* Understanding of budget and financial control systems.
Qualifications
* Degree in nursing studies or healthcare related subject or evidence of currently working towards this (UK equivalent).
* Mentorship certificate/Practice Assessor training or demonstrable equivalent experience.
* Management and leadership training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Tyneside and Sunderland NHS Foundation Trust
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