Role: Technical Support Lawyer - Personal Injury (PI/RTA) Salary: £40,000 - £45,000 Type: Permanent | Full time | Remote working Team: PI/RTA Technical Support / Quality CRA Consulting is pleased to be supporting a leading claimant personal injury business in the appointment of a Technical Support Lawyer (PI/RTA). This is a brilliant opportunity for a technically strong PI professional to step into a role focused on quality, guidance, audits, valuations and technical development-supporting fee earners and management to drive better outcomes across the department. The Role (What you'll be doing) You'll act as a go-to technical expert within the PI/RTA team, supporting fee earners and leaders with complex queries and quality improvements, including: Providing technical guidance on litigated and non-litigated PI matters Reviewing / approving valuations and giving constructive feedback Conducting technical & quality audits across the team and reporting themes Tracking and sharing emerging case law and industry developments Supporting and contributing to technical training sessions Identifying trends / emerging risks for the wider business and clients Producing analysis and written reports to support performance improvement Ensuring adherence to regulatory requirements, complaints handling and policies Key Measures of Success (KPIs) Quality Reviews completed and evidenced Improved error rates and valuation accuracy Improved technical file audit outcomes Monthly performance reviews with your Line Manager What we're looking for Essential: Qualified Solicitor or Fellow of CILEx Strong PI experience including litigated claims Confident across OIC / Small Claims / Fast Track / Intermediate Track Excellent client care and strong practical grasp of court procedures Great communication skills (including negotiation and objection handling) Desirable: Strong attention to detail and consistently high-quality work Comfortable producing reports / presenting data and trends Positive, proactive, solutions-led mindset Development & Progression This business operates across OIC, Fast Track, Intermediate Track, Multi Track and Catastrophic Injury, with scope for high performers to develop into other specialist areas and progress long-term. Apply / Enquire (Confidentially) Rob Addy - CRA Consulting 07378 123456 robert.addy@craconsultants.com