We’re Bank Workers Charity – the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families. Each year, we help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through our 40 strong passionate staff team and by investing £5.4m. Through advice, specialist referrals and financial assistance, we offer practical, personalised support to those who need it most. Demand for our services continues to be high – and the financial pressures on our organisation have grown. That’s why we’ve launched a new strategy focused on deepening our impact, building long-term resilience, and reaching those most in need. Chief Operating Officer Bank Workers Charity Hybrid with typically three days a week in the London Office (City) Up to £90,000 It’s an exciting time to join Bank Workers Charity as we evolve the way we work, grow new income streams, and strengthen our influence across the banking sector. We’re embarking on a new three-year strategy, which has led to the establishment of the new post of Chief Operating Officer, to help drive the organisation forward. As Chief Operating Officer, you’ll deputise for the CEO, playing a key role in ensuring organisational effectiveness alongside other members of the senior team. You will lead a small team of colleagues across the support functions of Finance, HR, Governance, IT, and Risk Management and will work on strategic projects across the organisation. We’re looking for a solutions-focused ‘can do’, visionary leader who will lead from the front in challenging situations and who has: • A track record of strategic delivery, with a commercial approach. • Proven experience of dealing with organisational-wide complex challenges and of providing practical solutions. • Proven experience in strategic financial planning, budgeting, and analysis, with a strong track record of driving operational efficiency. • Exceptional people leadership and management capabilities, as well as HR knowledge. • Experience of successful working with stakeholders, including Trustees. • An ability to track and juggle multiple workstreams. • Clear and evidence-based written and verbal communication. • An ability to work in a professional and empathetic way. • Experience of working at a senior level (or as a trustee) in a not-for-profit organisation. Bank Workers Charity believes that diversity enriches our workplace and enhances our ability to innovate and excel. We encourage applications from candidates of all backgrounds, identities, and experiences to join us. If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisor Anna Gardet via the apply now button. Recruitment Timetable Deadline for applications: Wednesday 16th July 2025 Interviews with Prospectus: 23rd – 30th July 2025 Engagement meeting with BWC: 4th August 2025 Panel interviews with BWC: 7th August 2025 Preferred candidate to meet Chair: 11th August 2025