Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference?
At Oxfam, we work together to build a radically better world. With your help, we turn pre‑loved treasures into resources that empower communities worldwide.
By undertaking this role you will enable the shop to open for trading and close up, supervise and lead other volunteers in tasks that enable the smooth running of the shop, and support the management team in task management.
Volunteer role
Shift Lead Volunteer
Volunteer manager
Shop Manager
Where you will be based
Shop
Why we want you
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop stay open as long as possible. We need people to open and close the shop, and to ensure volunteers know what tasks to undertake so the shop can run smoothly.
No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in.
By volunteering with us, you will be raising essential funds for Oxfam – all while learning new skills and meeting some incredible people.
What you will be doing
* Opening or closing the shop.
* Ensuring that the shop is ready to trade or cashing up at the end of trade.
* Allocating tasks to members of the volunteer team.
* Selecting, sorting, and pricing donated stock.
* Chatting to customers and giving great service on the till.
* Researching valuable and vintage stock.
* Visual merchandising: creating eye‑catching window and in‑store displays.
* Photographing and listing items for the online shop.
* Occasionally lifting boxes – we prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
* Reliability and punctuality for volunteering.
* Full training and support is given – no prior experience is required.
* Team‑player, able to collaborate effectively with others.
* Confident communicator.
What's in it for you
* Some lunch and travel costs paid (check with the manager to understand exactly what is covered).
* Access to training and development.
* The opportunity to grow confidence and meet new people.
* Flexible volunteering schedules that fit your lifestyle.
* Free confidential support by the Retail Trust.
* Possible references for future employers.
Disclaimer
We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
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