Overview
We are currently recruiting on behalf of a reputable, insurance-approved accident repair centre in Crawley, West Sussex, for an experienced Bodyshop Service Advisor. This permanent, full-time role offers an excellent opportunity for a skilled professional to join a well-established team committed to delivering high-quality customer service.
Benefits
* Competitive basic salary of £30,000 per annum
* Ongoing training as a Bodyshop Service Advisor and development opportunities
* No weekend working, Monday to Friday schedule
* Employee engagement through company social events and charity fundraisers
* Free on-site parking for convenience
* Pension scheme promoting long-term financial security
* Supportive and professional working environment
Duties
* Manage customer interactions with professionalism and courtesy
* Use Microsoft Office and internal systems for administrative and scheduling tasks
* Handle repair documentation and liaise with insurance companies regarding progress updates
* Distribute paperwork to site drivers, ensuring accurate filing for audit purposes
* As a Bodyshop Service Advisor provide customers with timely updates on vehicle repair status and estimated completion dates
* Support the Transport Manager and Office Administrator with relevant duties
* Maintain high levels of customer satisfaction to foster loyalty and promote referrals
Requirements
* Proven experience as a Service Advisor within the automotive sector, ideally in a Bodyshop environment
* Strong organisation skills with a keen eye for detail
* Excellent verbal and written communication skills
* Proficiency with Microsoft Office applications and bodyshop management systems
* Ability to prioritise effectively in a fast-paced environment
* Professional attitude and a commitment to delivering customer service excellence
* Automotive industry experience is desirable but not essential
If this opportunity to join a respected Bodyshop as a Service Advisor in Crawley appeals to you, or if you know someone who would be suitable, we want to hear from you. Apply today to take the next step in your automotive career. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex, today to discover more about this Bodyshop Service Advisor opportunity.
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