Operations Management
* Ensure seamless and efficient practice operations across all seven surgeries, prioritizing optimal patient care and satisfaction.
* Coordinate schedules for dentists, hygienists, and support staff to ensure smooth workflow and adequate coverage.
* Implement and enforce practice policies to maintain compliance with industry regulations and standards.
* Monitor and manage dental supplies and equipment inventory to ensure availability and functionality.
Team Leadership and Development
* Lead and motivate a diverse team of dental professionals and support staff, cultivating a positive and collaborative work environment.
* Conduct regular staff meetings, provide guidance and support, and address performance or disciplinary matters when necessary.
* Facilitate training and professional development opportunities for team members to enhance their skills and knowledge.
* Promote teamwork, open communication, and a strong customer service culture within the practice.
Patient Relations
* Maintain exceptional patient satisfaction by addressing enquiries, concerns, and complaints promptly.
* Monitor patient feedback and implement strategies to improve the overall patient experience.
* Foster strong patient relationships and ensure the delivery of quality dental care in line with industry standards.
Regulatory Compliance
* Stay informed about dental regulations, guidelines, and best practices, ensuring compliance with all applicable laws.
* Maintain accurate and up-to-date documentation, including patient files, staff credentials, and certifications.
* Coordinate with external agencies to ensure adherence to regulatory requirements.
Qualifications
* Minimum of 3 years' experience in Dental Practice Management (required).
* Proven experience in managing a large, multi-surgery dental practice (preferred).
* In-depth knowledge of dental practice operations and regulatory requirements.
* Strong leadership, organisational, communication, and interpersonal skills.
* Proficiency in financial management, budgeting, and dental software (e.g., SOE).
* Ability to thrive in a fast-paced environment with strong problem-solving skills.
Additional Information
If you are an ambitious and experienced Dental Practice Manager seeking a significant role in a reputable practice, we want to hear from you! Join us to contribute to our growth while delivering exceptional dental care.
Job Type: Full-time
Salary: From £35,000.00 per year
Schedule
* Monday to Friday
Location
* Wolverhampton, WV14: reliably commute or plan to relocate before starting work (required).
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