Company Description
Established in 2020, our in‑house cable moulding and termination services are supported by an extensive range of polyurethane and neoprene cable stock, allowing us to deliver fast, reliable turnaround times. From initial design and production through to manufacturing, testing, and quality control, we manage every stage of the process in‑house, providing complete end‑to‑end solutions and confidence in the quality and performance of every product we deliver.
Role Description
We are looking for a proactive and highly organised Internal Sales & Operations Coordinator to join our team in Aberdeen. This is a full‑time, office‑based role supporting the day‑to‑day sales, quoting, order processing, and operational activities within a fast‑paced subsea engineering environment. The successful candidate will play a key role in managing customer enquiries, preparing quotations, processing customer orders, coordinating with the workshop, and ensuring stock and materials are available to support ongoing projects and repair work. This role requires someone who can manage multiple priorities, communicate effectively across departments, and maintain a high level of accuracy and attention to detail. You will work closely with customers, suppliers, technicians, and internal teams to ensure orders are processed efficiently from enquiry through to completion.
Key Responsibilities
* Respond to customer RFQs and prepare quotations within agreed timeframes
* Process customer purchase orders accurately and efficiently
* Raise and issue customer invoices in line with completed work and customer requirements
* Create and manage workshop job cards for production and repair activities
* Update worklogs, planners, and job tracking systems daily
* Order materials and components required for customer orders and workshop jobs
* Monitor and maintain suitable stock levels for operational requirements
* Review technician fault reports and prepare quotations for repair work
* Follow up outstanding quotations and maintain communication with customers
* Support logistics and order processing activities when required
* Assist with customer meetings and provide operational support to the wider team
* Work closely with technicians and workshop personnel to ensure smooth job execution
* Help identify and improve internal processes to reduce errors and improve efficiency
Desirable Skills & Experience
* Minimum 2 years experience using Sage 50
* Previous experience in internal sales, customer service, operations, logistics, or order processing, ideally within an engineering, manufacturing, or subsea environment
* Strong organisational skills with the ability to manage multiple tasks and priorities
* Excellent communication and customer service skills
* Experience preparing quotations and processing customer orders
* Good understanding of stock control and material coordination
* Ability to interpret technical drawings and wiring requirements would be advantageous
* Strong attention to detail and problem‑solving ability
* Experience in Excel and other Office 365 software
* Positive, team‑focused attitude with willingness to assist others when required
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