We are currently recruiting for an Internal Sales Executive based at our Head Office in Leeds. Purpose of the Role To maximise revenue growth and customer retention through a combination of proactive outbound sales, responsive account management, and strong liaison with depots. The role supports structured pricing, commercial discipline, and high service levels helping to deliver profitable growth across the hire fleet. Key Responsibilities Sales & Account Management Handle incoming enquiries and convert them into confirmed hires Proactively contact dormant, lapsed, and low-spending customers to re-engage and grow revenue Manage a portfolio of accounts while also supporting the wider customer base Promote package deals and upsell opportunities (e.g. attachments, long-term hire discounts) Identify opportunities for increased spend through cross-hire alternatives and availability checks Pricing & Commercial Discipline Apply structured pricing based on spend tiers and market sensitivity Escalate pricing outside of approved rate cards to the Sales Manager for authorisation Ensure all orders are commercially viable and aligned with depot availability Depot Liaison & Operational Support Coordinate with depot teams to confirm stock availability and delivery schedules Support depots with backlog management and follow-up on overdue returns/off-hires Escalate supply issues and availability challenges that risk lost revenue CRM, Systems & Admin Use Monday.com and the company CRM to track customer interactions, tasks and opportunities Accurately log all quotes, customer preferences, and follow-ups Monitor customer spend trends and flag risks or growth opportunities Ensure all contracts are compliant and align with credit limits and internal procedures KPIs & Success Measures Monthly revenue generated (new and existing accounts) Conversion rate of quotes to confirmed hires Customer retention and reactivation rates Weekly proactive outbound calls made Customer contact frequency via Monday.com Account growth and average spend per customer Ideal Candidate Profile Background in internal sales, telesales, or account management (preferably plant/tool hire or B2B) Commercially aware with strong verbal negotiation skills Highly organised and confident working across multiple systems and priorities Motivated by hitting revenue targets and delivering excellent service Comfortable using CRM platforms, Monday.com, and hire systems (Syrinx preferred) A team player who works well with depot teams and colleagues in a fast-paced environment