Accept Recruitment are currently recruiting for a Key Accounts Coordinator on behalf of a well-established logistics and freight forwarding business based in Coleshill. This is a fantastic opportunity for someone with industry experience who thrives in a fast-paced, customer-focused environment.
Key Responsibilities:
* Manage and process customer bookings, including customs documentation
* Prepare accurate quotations and ensure timely communication
* Liaise with internal teams, overseas partners, and clients to coordinate shipments
* Handle invoice processing, query resolution, and file charging
* Maintain professional communication with customers and provide proactive updates
* Work closely with colleagues to ensure smooth operations within the department
Ideal Candidate Will Have:
* Previous experience in freight forwarding (essential)
* A strong understanding of international shipping and logistics processes
* Excellent communication skills (written and verbal)
* Good commercial awareness and attention to detail
* Ability to work efficiently in a team and under pressure
* Proficiency in Microsoft Office programs
* Knowledge of customs regulations is advantageous but not essential
Benefits Include:
* Up to 25 days holiday plus bank holidays
* Company pension scheme
* Life assurance
* Profit-related pay
* Private healthcare (after qualifying period)
* Employee Assistance Programme
* Discounted retail schemes
* On-site parking
* Career development and training opportunities
* Job Title: Key Accounts Coordinator
Location: Coleshill, B46
Salary: £26,000 – £29,000 per annum (dependent on experience)
Job Type: Full-Time, Permanent
We reserve the right to close this vacancy once a sufficient number of applications have been received. If you haven’t heard from us within two weeks, please assume that your application has been unsuccessful. Accept Recruitment is an equal opportunities employer. We welcome applications from all suitably skilled individuals regardless of age, gender, disability, religion, belief, or sexual orientation. We act as an employment business in relation to this vacancy