We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer satisfaction. You will lead store teams in the absence of the Store Manager, ensuring high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive and forward-thinking.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package & Company Information
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omnichannel retailer. We are investing significantly in our colleagues, creating opportunities in a fast-paced environment as part of our exciting journey.
We offer benefits supporting your physical, mental, and financial wellbeing, including:
* 25% colleague discount in-store and online
* Financial wellbeing support (education tools, salary advance)
* Seasonal incentives
* Opportunities for Retail Apprenticeships
* Access to learning and development resources
* Discounts across numerous UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career aspirations, click 'apply now'. We may close the vacancy early once sufficient applications are received, so apply promptly.
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