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You will be responsible for ensuring that orders are planned into the bulk/retail/oat/drink production plan. Ensure that the logistics of all pickups/deliveries of customer orders are undertaken on time and in full through effective communication and planning.
Your responsibilities
Key aspects of the role include:
1. Ensure that all bulk/retail/oat drink orders are incorporated into the production plan to meet customer delivery dates on time and in full.
2. Liaise with local and international 3rd party packers and logistics providers to ensure timely and complete delivery of drinks packaging.
3. Maintain an up-to-date and accurate stock record on SAGE 200.
4. Communicate effectively with the senior Operations Manager and Finance to maintain appropriate stock levels based on sales forecasts.
5. Coordinate with the Sales Department to maintain accurate sales forecasts.
6. Manage logistics companies to ensure all delivery requirements are met, guaranteeing customers receive deliveries on time and in full.
7. Investigate and resolve delivery complaints raised by customers.
8. Ensure all customs documentation is accurate for export deliveries.
9. Perform any other tasks reasonably required by the business.
Skills and experience
This role requires the following technical skills and experience:
* Experience working with Sage 200.
* Ability to analyze data.
* Knowledge of BRC standards and requirements.
* Achievement of KPIs such as Order in Time in Full (Daily), Warehouse GMP Audit (Weekly), and Orders produced in time and in full against the plan (Daily).
This role also requires the following personal attributes:
* Self-motivated with a ‘can do’ attitude.
* Proven ability to work effectively in a fast-paced environment.
Who we are?
We are an independent family business led by siblings Rebecca and Philip Rayner, based on our farm in Cambridgeshire. We grow and process gluten-free oats into porridge flakes, oat flour, and our gluten-free oat drink, PureOaty. Being involved in every step from growing to manufacturing, we ensure quality and transparency. We are the premier supplier of gluten-free oats in Europe, serving customers worldwide.
Glebe Farm Foods Ltd. is an equal opportunities employer. We welcome candidates from all backgrounds. For accessibility requirements or questions about the recruitment process, please contact us at [emailprotected].
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