Job Description
Our client is a busy main dealership who are looking to recruit an experienced and successful Service Manager to run their service department.
Service Manager Role:
1. To oversee all aspects of the Service Department operations
2. Reviewing CSI surveys and other measures for monitoring customer satisfaction
3. To challenge and drive the performance of the Service department staff
4. Manage, coach and motivate your team to build long-term staff delight and potential progression
5. Controlling costs for the department
6. Monitoring performance against agreed targets / budgets
7. To control the recruitment process, as required
8. Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
9. Review Service KPIs on a regular basis to track / monitor performance and identify trends
Service Manager Requirements:
10. At least 3 years experience as a Service Manager or Aftersales Manager who is successful in their current position
11. You will need to be a ‘leader’ of people and an ambassador for the Brand and Dealergroup.
12. Can demonstrate a stable career path.
In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package
Package:
Basic £40,000-£42,000
OTE £68,000