Head Waiter/Waitress - Jermyn Street, London An exciting opportunity has arisen for an experienced full-time Head Waiter to join House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park. Why join the Wiltons team? Offering approx. £19.45 to £21 per hour plus yearly bonus Approx. 40 hours a week Monday to Saturday with 2 days off - flexible shifts The restaurant is closed on Saturday lunches, Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays 28 days holidays (inc. bank holidays) additional days given for years of service Training & development opportunities including company funded courses Career progression planning with platform 'Flow Hospitality' Growth opportunities within both restaurants in the company To celebrate you passing probation you will be offered a Complimentary meal for 2 50% discount in each restaurant within the group (Franco's and Wiltons) Company pension scheme & Company sickness pay Uniforms provided and laundered Delicious meals whilst on duty Recommend a friend Scheme Employee of the month and the year rewards Annual staff party Who are we? Since Wiltons was established in 1742, it has consistently enjoyed a reputation as the epitome of fine British dining in London. Located on Jermyn Street between Green Park and Piccadilly, Wiltons is a family-owned restaurant with a sister venue: Franco's also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. Wiltons combines a modern philosophy on service with all that is traditionally British to create the perfect dining experience. The atmosphere is perfectly matched with the immaculately prepared wild fish, shellfish, and game in season and meat dishes sourced from the finest farms. The restaurant compromises of a bar area, a main dining room divided in 3 sections and a Private Dining room named the Jimmy Mark's Room that can also be used as additional seating for the restaurant. Wiltons is open for lunch and dinner from Monday to Friday and dinner on Saturdays. What can you bring to the team? Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service Excellent knowledge of British cuisine Good knowledge of the different grape varieties and wine styles, spirits and classic cocktails Being able to recommend dishes based on the information provided by the guest Excellent training, coaching and delegation skills Strong leadership skills Excellent sales & customer service skills Have experience and a good awareness of opportunities to improve sales High level of awareness and ability to anticipate guest needs Able to serve and clear a table up to 4 people Knowledge of the reservation system Sevenrooms and Point of Sale software Squirrel would be beneficial Motivation, commitment, success orientated with a 'can do' attitude Knowledge & diversity from previous roles to the team Enthusiasm, drive & desire to learn WSET certification or equivalent would be beneficial Adhere to the restaurant Health & Safety policy, responsibilities & obligations Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.