DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.
Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That’s why our Pricers and Underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price.
What you’ll be doing:
Our mission is to be a best‑in‑class function. And, to be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home P&U Team, who are responsible for setting the prices for home policies, you’ll utilise your previous experience in Underwriting a UK personal lines portfolio to make sure we are best‑in‑class.
As a Band 3 Underwriter, you’ll support the Home Underwriting team in delivering accurate, competitive, and well‑governed underwriting outcomes. This is a great opportunity to build your analytical skills, develop your understanding of insurance products, and contribute to key business decisions.
Key Responsibilities:
* Support the creation and maintenance of Policy Wordings, ensuring they are meeting the needs of our target market and are complaint from a regulatory and legislative viewpoint.
* Help create, review and maintain product details, including question sets, cover limits, and product tiers, ensuring accuracy and consistency.
* Act as an expert in handling complex technical referrals.
* Track market and claims trends and support the team in identifying potential risks or opportunities for action.
* Maintain underwriting documentation including underwriting rules, PCW mappings and underwriting guides and support the upkeep of our underwriting footprint.
* Assist in testing underwriting changes, ensuring updates are implemented correctly and efficiently.
* Collaborate with colleagues across teams, including Claims, Trading, and Pricing, to support shared goals and improve customer outcomes.
* Participate in team discussions and knowledge sharing, contributing ideas and learning from others.
* Follow governance and control processes, ensuring compliance with internal and regulatory standards.
* Engage in learning and development, building your knowledge of underwriting principles, insurance products, and data analysis tools.
What you’ll need:
We’re looking for someone eager to learn and grow within the world of insurance underwriting. You don’t need previous underwriting experience, just the right mindset and core skills to thrive in a data‑driven, collaborative environment.
* Experience in creation and maintenance of Policy Wordings is beneficial
* Background within home insurance underwriting or operational underwriting is preferred but not essential.
* Strong numeracy and analytical skills — comfortable working with data, spotting trends, and drawing insights.
* Curiosity and a willingness to learn — especially around insurance products, pricing, and risk.
* A proactive approach — able to work in a fast‑paced environment and contribute ideas to improve outcomes.
* Great communication and teamwork — confident engaging with colleagues across different teams and levels.
* A commercial mindset — interested in how data and decisions impact customers and business performance.
* Attention to detail and good organisational skills — able to manage tasks, documentation, and governance requirements.
* Efficiency of Excel or other analytical tools such a SQL — or a willingness to learn quickly.
Our hybrid model offers a 'best of both worlds' approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office across the month.
We recognise we wouldn’t be where we are today without our colleagues, that’s why we offer excellent benefits designed to suit your lifestyle:
Benefits:
* 50% off home, motor and pet insurance plus free Green Flag breakdown cover
* Additional optional Health and Dental insurance
* Generous holidays
* Buy as you earn share scheme
* Employee discounts and cashback
* Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work‑life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
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