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Field experience manager

Reading (Berkshire)
Planet Pharma
Experience manager
€60,000 a year
Posted: 29 October
Offer description

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Responsibilities

* Design and deliver an exceptional onboarding experience for new hires across multiple functions and therapeutic areas.
* Own the operational execution of onboarding programmes, ensuring smooth delivery and a positive first impression for all new employees.
* Develop and maintain field-facing learning plans, ensuring content remains current, compliant, and aligned with business needs.
* Partner with HR, sales trainers, brand teams, and strategic events coordinators to manage training calendars and support key engagements (e.g., kick-offs, leadership summits).
* Provide onboarding support to Nordic affiliates and help build scalable operational models for regional training.
* Lead the transition from legacy training platforms to new systems (e.g., UMU to SuccessFactors).
* Support the creation of new training modules from a technical project management perspective.
* Collaborate with medical, legal, and regulatory teams to ensure all content meets compliance standards.
* Engage external vendors and global partners to co-create training content and workshops.
* Develop measurement frameworks to assess onboarding effectiveness and drive continuous improvement.
* Proactive and solution-oriented mindset with strong strategic thinking and problem-solving abilities.
* Highly organised and detail-focused, capable of managing multiple projects and priorities simultaneously.
* Collaborative team player who thrives in cross-functional environments and fosters open communication.
* Effective communicator with the ability to influence, engage, and tailor messaging to diverse audiences.
* Adaptable and open to innovation, with a willingness to embrace new technologies and evolving strategies.
* Results-driven with a strong work ethic and proficiency in data analysis to inform decision-making.
* Integrity-led and compliance-focused, with a commitment to ethical standards and regulatory alignment.


Qualifications

* Proven experience in sales operations, sales enablement, or field training roles.
* Strong background in onboarding programme design and execution.
* Familiarity with omnichannel sales environments and digital learning platforms.
* Experience working with cross-functional teams including HR, legal, medical, and brand marketing.
* Comfortable managing external vendors and global partnerships.
* Technical project management experience in training content development is a plus.


Seniorilty and Employment Details

* Mid-Senior level
* Full-time
* Job function: Sales and Research
* Industries: Pharmaceutical Manufacturing and Biotechnology Research

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