Role name: Operational Systems Support (OSS) Engineer
Required start date: ASAP
Location: Warwick / Wokingham / Corsham / Farnborough (Vast majority of work is expected to be remote; however, there may be occasional travel to customer sites.)
Duration: 6-month contract
Client: Vodafone
SC Eligible OR SC CLEARED and must have BPSS.
Day Rate: £365 per day Outside
Project name/description: DCE Programme data centre network build.
Describe the measurable activities and the stages which they are required to be provided
As part of the OSS Operations team, improve service and customer focus and ensure that relevant parties are kept informed throughout any engagement. Own support of the OSS applications; manage the resolution of fault tickets and the progress of general administration duties as required. Pass to 4th line support where required.
Carry out the resolution of fault tickets and application administration where required on the OSS estate. Work with other IT teams to develop standard fixes for use b...