?? About the Role As New Homes Manager, you’ll be responsible for leading the delivery of our pre-tenancy, end-of-tenancy, allocations and lettings services. You’ll ensure our homes are let fairly and consistently, with the customer at the heart of every decision. You’ll also play a key role in shaping our housing strategy, developing local partnerships, and driving continuous improvement across the service. ?? Key Responsibilities Lead and manage a team of New Homes Coordinators and Voids Administration Officers. Deliver a high-quality, customer-centred New Homes service aligned with Bron Afon’s values and corporate plan. Develop and maintain strong partnerships to support sustainable housing solutions. Oversee performance frameworks to recognise excellence and address underperformance. Ensure services are intelligence-led, responsive to customer needs, and future-ready. Collaborate across teams to improve property management practices and governance. ?? About You You’ll be an experienced housing professional with a strong track record in team leadership, service development and partnership working. You’ll bring a proactive, people-first approach and a passion for delivering great outcomes for customers and communities. ?? What We Offer A supportive and inclusive working environment Opportunities for professional development Flexible working arrangements The chance to make a real difference in people’s lives For an informal chat about the position, please contact Jayne Carey (Community Housing Manager) 07528 965180 or. Please take note of the following dates: Pre-interview informal chat on Microsoft Teams - Monday 08 September 2025 Expected date of interviews (in person) - Wednesday 10 September 2025 Work4 pilot We are currently running a pilot of working a 4-day week (4DW). To find out more about how this works for us, you can read the attached 4-day week information leaflet. Our Benefits As well as the work4 pilot, the attached leaflet gives you an overview of the benefits that we offer. *Before uploading your CV, please remove all personal details (Name, address, etc)