Customer Support Admin / Account Manager - Burgess Hill 📅 Monday to Friday 🕘 9:00 AM - 5:30 PM 💻 Hybrid Working Available 💰 £30,000 Onsite Parking 🚀 6-Month contract with potential to go permanent Are you a natural communicator with a knack for solving problems and a passion for delivering top-tier customer service? Ready to join a global, forward-thinking company that values innovation and teamwork? Office Angels is excited to be partnering with a world-renowned organisation based in Burgess Hill, offering you the chance to become a key player in their dynamic customer support team. What You'll Be Doing: Managing and processing customer orders via internal systems and online portals. Coordinating with global teams across warehouse, sales, and quality departments to ensure seamless order fulfilment. Investigating and resolving customer claims and returns with efficiency and care. Keeping a close eye on urgent and complex orders to ensure timely delivery. Assisting demand planning teams with forecasting and order trends. Building strong relationships and keeping clients informed every step of the way.What You'll Bring: Excellent communication and problem-solving skills. Ability to multitask and thrive in a fast-paced environment. Previous experience in a customer-facing or logistics admin role is a big plus! Confident with MS Office tools (Excel, Word, ...