Overview
Lead Cloud Administrator (SuccessFactors) – NEC Smart Cities
Office Location: South Ruislip, GB, HA4 6QE
About NEC: At NEC Corporation, we’re proud to be at the forefront of technological innovation. With a rich 120-year history and operations in over 50 countries, we are committed to orchestrating a brighter world. Our technologies create social value, helping to build safer, more sustainable societies.
The Opportunity: We are seeking a Lead Cloud Administrator to manage the daily administration of our SAP SuccessFactors platform, with a strong focus on release management, system optimisation, and global support.
You will work closely with NEC teams worldwide, our India-based administrators, and third-party partners to ensure smooth system operations, rapid resolution of issues, and continuous improvement of our HR technology landscape.
Responsibilities
* Oversee daily administration and approved configuration changes in SAP SuccessFactors
* Lead the bi-annual SAP release process in partnership with the Cloud System Manager
* Manage defects and issues raised by users, ensuring timely resolution
* Collaborate with the India-based admin team and external service providers
* Maintain system security roles and compliance within the design framework
* Support local administrators globally with complex issues
* Partner with integration teams to ensure stable environments and error-free interfaces
Qualifications
* Strong experience in SAP SuccessFactors administration and process support
* Knowledge of cloud release management and HR/talent processes
* SAP SuccessFactors certifications (desirable)
* Experience using ticketing systems such as ServiceNow
* Experience with UKG Document Management is desirable and an advantage
* Excellent problem-solving skills, attention to detail, and time management
* Ability to speak Mandarin, Spanish, or Portuguese is an advantage but not essential
What We Offer
* A collaborative, inclusive, and innovative work environment
* Opportunities for professional growth and career progression
* The chance to work on meaningful projects impacting NEC employees globally
* Competitive salary and comprehensive benefits package
* Flexible working options to support work-life balance
* Be part of a company committed to diversity, sustainability, and social responsibility
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Telecommunications
NEC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from candidates of all backgrounds.
Ready to Change the World With Us? If you’re ready to take ownership of global HR systems and deliver world-class support, apply now and join NEC on our mission to create a safer, more sustainable, and more connected world.
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