We are recruiting for a Receptionist/Team Administrator who will be an integral part of our London office. The successful candidate will need a positive, ‘can‑do’ attitude and be enthusiastic to take pride in this key support position. You will be responsible for providing effective and efficient administrative support. We are keen to recruit someone who is looking for longevity in a role and is experienced in providing high-level customer service. This role requires you to work in the office five days a week. We are an equal opportunity employer and welcome applications from all backgrounds.
Receptionist Responsibilities
* Receptionist at our London office, you will help our current Receptionist manage the reception area and meeting rooms. You will be based at Reception 5 days per week.
* First point of contact for all visitors to the company, providing an exceptional standard of service with a positive attitude.
* Answering the phone, transferring calls and taking messages, if applicable.
* Working with our current Receptionist and taking ownership of the reception area, ensuring it is presented in a clean and tidy manner.
* Organise office meetings and booking of relevant meeting rooms, ensuring rooms are prepped and ready prior to these starting.
* Making drinks for clients & organising refreshments and lunches.
* Keeping Coffee Machines clean, carrying out daily cleaning cycles, ordering supplies and helping to keep kitchen area clean and tidy.
* Help to manage our meeting room booking system.
Team Administrator Responsibilities (Office Manager and 3 Teams)
* Support the Office Manager in the running of the office and all associated areas, making sure that they are always kept in the best possible order, liaising with suppliers, other admin support, and Partners.
* Assist with onboarding - issuing new starters with keys/fobs, ensuring personnel have a locker, induction tours, etc.
* First Aider/Fire Warden - training will be provided.
* Effectively dealing with any office‑related questions/queries from colleagues and visitors to the office.
* Raising invoices and assisting with debt chasing.
* Attending team meetings and minute‑taking, where necessary.
* Printing and binding documents/contracts.
* Preparing presentations.
* Setting up jobs, arranging purchase orders, opening submissions, and projects on Workspace.
* Arranging team socials.
* Assisting with fee letters, reports, formatting, and typing for the team.
* Updating contact lists and directories.
* Booking train tickets and travel.
* Managing PPE for the teams.
* Assist the team with expenses where applicable.
* Book travel and accommodation both nationally and internationally where required.
Skills
* Excellent communication skills & telephone manner
* Well‑presented with an exceptional, friendly, and professional approach
* Advanced proficiency in MS Office suite (Outlook, Word, Excel, Teams), with experience in document formatting and data entry
* Good at problem‑solving with a ‘get it done’ attitude.
* Excellent time management skills
* Naturally organised with a good attention to detail
* Self‑motivated, proactive team player who provides solid support.
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