At Marlowe Environmental Services - Part of a Mitie Company, our people are our greatest strength, and our promise is to create a workplace where you can thrive and be your best every day. We are looking for an organised and proactive Administrator to support our growing team by managing client communications, scheduling work, and maintaining accurate survey records across client databases.
Responsibilities
* Contact clients directly to arrange appointments, book works, and confirm scheduling requirements.
* Coordinate daily and weekly schedules to ensure jobs are planned efficiently.
* Input survey data, job updates, and client information accurately onto internal and client databases.
* Manage incoming calls, emails, and customer enquiries while providing a professional and helpful service.
* Liaise with surveyors and the laboratory to support smooth job delivery and communication.
* Maintain accurate administrative records, documentation, and reports.
* Support the wider team with general administration duties and workload coordination.
Qualifications
* Previous administration or scheduling experience preferred.
* Strong organisational skills with excellent attention to detail.
* Confident communication skills with a professional telephone manner.
* Ability to manage multiple tasks and work effectively under pressure.
* Competent IT skills, including experience using databases and Microsoft Office systems.
* Ability to work independently and collaboratively as part of a team.
Benefits
There's a place for you at Mitie - join us today! Our market‑leading offering provides benefits that suit your lifestyle. We provide access to a virtual GP service for you and members of your household, giving you expert advice by video or phone without needing to leave home. We also offer financial wellbeing support through our Salary Finance scheme, allowing access to earned pay before payday and competitive loan options. When you join us, you'll gain access to our flexible lifestyle benefits platform, Choices, where you can purchase additional annual leave, access dental treatments, technology products, critical illness cover, and more. You'll also benefit from discounts through our MiDeals platform, cycle‑to‑work schemes, life cover, enhanced pension contributions, share plans, and employee recognition programmes including Mitie Stars, where cash prizes and awards are available throughout the year. At Mitie, career development is a priority. We offer a wide range of training and development opportunities to help you grow professionally.
* Be part of a supportive team within a growing business that offers progression opportunities.
* Access to company benefits and discounts programmes, including pension schemes.
* Free on‑site parking and a collaborative, people‑focused working environment.
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