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We are seeking a Unix/Linux Support Engineer responsible for maintaining and supporting our Unix/Linux-based systems, providing timely technical support, and resolving incidents to ensure system reliability. The ideal candidate will have experience in Unix/Linux system administration, troubleshooting, and scripting, with a customer-focused approach to issue resolution.
This role will require you to be on site in Barrow-In-Furness 5 days per week.
If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
Your role
* The Unix/Linux Support Engineer will monitor, maintain, and support Linux/Unix systems in production and development environments, promptly addressing incidents, service requests, and changes according to established SLAs.
* This role includes performing routine system checks, patching, and updates to maintain optimal performance and security, while responding to system alerts and implementing corrective measures to minimize downtime.
* The Engineer will work with end-users to troubleshoot issues with software, hardware, network connectivity, and applications, providing clear guidance and resolutions.
* They will assist in managing user accounts, permissions, and file systems, and maintain system security by enforcing best practices and responding to vulnerability alerts.
* In addition, the Engineer will write and maintain documentation of support processes, incident resolutions, and known issues for efficient knowledge transfer across the team.
* You will also be expected to provide on call support on a rostered basis.
You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.
Your Skills And Experience
* Proven experience in Unix/Linux support and administration (Solaris 10 & 11 and ideally Solaris 8 and/or 9,Linux Red Hat, Ansible, Docker/ Mirantis /Podman)
* Proficient in troubleshooting and resolving system issues with strong problem-solving skills
* Knowledge of scripting languages (e.g. Bash, Python) to automate tasks and streamline support processes
* Familiarity with VMware and system monitoring tools (e.g. VROPS)
* Strong customer service skills and the ability to convey technical information clearly to non-technical users
Your security clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.
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