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Cloud Engineer (Managed Services), newcastle-upon-tyne, tyne and wear
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Client:
Location:
newcastle-upon-tyne, tyne and wear, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
15
Posted:
28.06.2025
Expiry Date:
12.08.2025
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Job Description:
We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.
Key Responsibilities:
* Provide 3rd-line support and mentor junior team members.
* Resolve complex technical escalations and create knowledge resources.
* Automate and streamline service requests and remediation processes.
* Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
* Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
* Participate in on-call weekend rota and lead technical projects.
Technical Skills:
Professional Attributes:
* Strong problem-solving, detail-oriented, team player.
* Passionate about service quality and continuous improvement.
Certifications (Required/Recommended):
* Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.
On Offer:
* 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
* Strong focus on learning and development with an active social calendar.
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