Apprentice Medical Administrator
Apply From: 09/11/2024
Learning Provider
Delivered by STOKE ON TRENT COLLEGE
Employer
Belgrave Medical Centre
Vacancy Description
* Greet patients and visitors to the practice and ensure the reception area is tidy at all times. Ensure that patients book themselves in and visitors are signed in.
* Create and update the appointment book under the supervision of the Reception Manager.
* Extract patient’s records if requested and prepare any other papers needed for the Consultation or Medicals.
* Run the surgery appointment system effectively.
* Answer incoming telephone calls, ensuring calls are documented and redirected accordingly.
* Follow up patients who do not attend their appointments.
* Take appropriate details from patients wishing to register with the practice and provide information about the practice.
* Use generic email for communication as requested by the Doctors or a senior member of staff, dealing with urgent matters immediately.
* Accept and register patients according to practice procedures and update patient demographic information when changes are identified.
* Advise patients of relevant charges for private services, accept payments, and issue receipts.
* Take requests for prescriptions accurately and enforce the repeat prescribing policy.
* Ensure infection control procedures are maintained regarding cleaning of the reception and waiting areas.
* Complete referrals to the district nurse team under the supervision of the GP.
* Issue and supply prescriptions and distribute accordingly (EPS).
* Support the reception manager with producing leaflets, newsletters, etc.
* Attend all meetings and complete all required training.
* Frank posts appropriately, keep the postbook updated, and take post when required.
* Read code data on the EMIS clinical system.
* Scan routine correspondence to patient records.
* Update death registers and follow up next of kin following bereavement.
* Control patient access to online medical records and accept records coming into the surgery.
* File medical records accurately.
* Be prepared to carry out relief duties that may be required during times of sickness, leave, or other staff shortages in the practice. All relief work will be paid.
* Cooperate with other members of the Practice Team to ensure a happy atmosphere, greater job satisfaction, and improving patient care.
* Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
Key Details
Vacancy Title
Apprentice Medical Administrator
Employer Description
We currently have 15,000 patients with a clinical team of 4 GPs, 2 Pharmacists, 4 Advanced Nurse Practitioners, 6 Practice Nurses, 1 Phlebotomist, 1 Health Care Assistant, and an admin team of 19. We are a teaching practice and accommodate GP registrars/medical students. The practice works closely with the Keele Research Team and participates in several local research studies during the year.
Vacancy Location
116 Belgrave Road, Stoke on Trent, ST3 4LR
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000285247
Key Dates
Apply From
09/11/2024
Closing Date For Applications
2024-11-15 23:59:59
Interview Begin From
Possible Start Date
2024-11-25 00:00:00
Training
Training to be Provided
* Level 3 Business Administrator Apprenticeship
* Functional Skills in English and/or Maths if required
* Training is delivered in the workplace - details will be made available at a later date
Learning Provider
STOKE ON TRENT COLLEGE
Skills Required
Communication skills, IT skills, Organisation skills, Team working, Initiative, Confidentiality, Empathy, Willing to learn, Motivated, Determination.
Apply Now
#J-18808-Ljbffr