Job Summary
Exceeding expectations through education, innovation and inspiration…
Role Title: Welfare Officer
Location: Bersham Road
Contract Type: Full Time, Fixed Term (30/6/2026)
Salary: £28,318 - £29,935
We currently have a vacancy for a welfare officer to be responsible as the first point of contact as part of the Safeguarding Team for safeguarding referrals, interventions and concerns, including liaising with appropriate external agencies. The welfare officer will also act as a source of support, advice and expertise on all welfare related matters.
Key Tasks:
1. To handle all day-to-day learner enquiries and issue appropriate information in response, including face to face, telephone, chat online and email enquiries.
2. To ensure all learners are supported with health and wellbeing issues.
3. To provide assistance and cover at any of the college sites.
4. To act as the first point of contact in conjunction with the Safeguarding Team, for all safeguarding referrals, interventions and concerns.
5. To liaise with and make referrals to appropriate external agencies and ensure all safeguarding concerns are dealt with promptly and appropriately.
6. Ensure all records are maintained and actions updated.
7. To act as a source of support, advice and expertise to learners and staff on all matters of wellbeing.
8. To sit on multi-agency Child Protection Strategic meetings, Child in Need meetings as and when required.
9. Carry out Learners Risk Assessments for individual learners who disclose a Criminal Conviction or Police Caution.
10. To attend external meetings on behalf of the college regarding learners who are supported by Youth Justice/Probation Service.
11. Maintain up-to-date relevant knowledge of key Safeguarding issues including Radicalisation and mental health.
Essential Requirements
12. Good standard of education (GCSE Grade C and above in literacy and numeracy)
13. Level 4 Advice and Guidance
14. Level 2 Safeguarding Qualification
15. Level 3 Safeguarding Qualification
Welsh language skills are desirable for this position
Coleg Cambria is committed to raising the profile of the Welsh language.
The promotion of the welsh language is an essential part of the work we do. Applicants are welcome to submit an application in Welsh. An application submitted in Welsh will not be treated less favorably than an application submitted in English.
Application forms, explanatory material, information about the interview process and assessment methods and job descriptions all available in Welsh.
Coleg Cambria is a ‘Disability Confident’ Employer.
The promotion of Equality and Diversity is an essential part of the work we do and as part of this, the College is committed to having a diverse staff group.
The safety of children, young people and adults identified as ‘vulnerable’ is paramount and Coleg Cambria is fully committed to safeguarding and promoting the welfare of these individuals and to the rigorous implementation of Disclosure and Barring Service (DBS) procedures and arrangements. A DBS Disclosure will be requested from the successful candidate being offered the position. Depending on the role you are applying for if successful, you may also be required to register with the Education Workforce Council.
Roles are normally advertised with a salary range. If you are offered a role at the college, relevant experience will be taken into consideration to determine your starting salary.
Please be aware that Coleg Cambria reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Benefits
Excellent Pension Scheme(s)
Generous Annual Leave Entitlement
On site nursery provision at our Deeside site
Discounts on a Range Of College Evening Courses
Access to A Wide Range of E-Learning and Professional Development
Discounted Gym Membership
Excellent Sports and Fitness Facilities
Free Parking on All Sites
Cycle Scheme
Discounted Rates for Hairdressing and Beauty Treatments
Discounted Rates for Restaurants
Enhanced maternity, adoption and paternity leave